Location: Boynton Beach, FL
Company: Atlantic Healthcare Products
Job Type: Full-Time / Part-Time
Competitive Pay + Commission Opportunities
Company: Atlantic Healthcare Products
Job Type: Full-Time / Part-Time
Competitive Pay + Commission Opportunities
This is not a typical customer service role.
You will be working directly with customers who often need help urgently — including caregivers and recently discharged patients. This role requires strong communication, organization, and the ability to guide people with confidence.
You will be working directly with customers who often need help urgently — including caregivers and recently discharged patients. This role requires strong communication, organization, and the ability to guide people with confidence.
Watch this short video to get a feel for our team and what this role is like:
About the Role
We are seeking a reliable and customer-focused Sales & Service Representative to assist walk-in customers and handle inbound calls for healthcare equipment and services.
This is a fast-paced, customer-facing role where professionalism, urgency, and clear communication are essential. You will guide customers toward the right solutions while coordinating with our team to ensure a smooth experience.
Key Responsibilities
- Assist walk-in customers in a professional and welcoming manner
- Answer inbound calls and handle inquiries efficiently
- Guide customers to appropriate products based on their needs
- Process orders, rentals, and transactions accurately
- Coordinate with delivery and service teams
- Maintain organized customer records
- Resolve customer concerns calmly and effectively
What We’re Looking For
- Strong communication skills (in-person and phone)
- Ability to multitask and stay organized
- Positive attitude with a sense of urgency
- Comfortable guiding conversations (not just taking orders)
- Reliable and team-oriented
This is a fast-paced role that requires ownership and strong communication. If you prefer strictly transactional customer service roles, this position may not be the right fit.
Compensation & Benefits
- Hourly base pay with performance-based incentives (commission opportunities available)
- Health, dental, and vision insurance options (full time)
- Retirement savings plan
- Employee discounts on products
- Opportunities for growth and advancement
How to Apply
If this sounds like a fit, please submit your application. We look forward to hearing from you.