Business Growth, Business-to-Business (B2B), Calendar Management, Communication Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Customer Training, Customer/Client Research, Exceeded Sales Goal, Industry/Trade Analysis, Inside Sales, Interpersonal Skills, Marketing Communications, Microsoft Office, Multitasking, Persuasion Skills, Presentation/Verbal Skills, Sales, Sales Closing Skills, Sales Management, Sales Prospecting, Sales Qualification, Salesforce.com, Track Customer Issues, Writing Skills
About the role
As an Inbound Inside Sales Representative at Atmosphere, you'll play a vital role in driving the growth of our business by engaging with potential customers via cold outreach or warm leads via our helpline or email. This entry-level position is ideal for individuals looking to kick-start their career in sales within a fast-paced and dynamic environment. Your primary responsibility will be to identify sales opportunities, promote our streaming services, and either close deals independently or seamlessly transition qualified leads to our experienced sales team.
What you'll do
- Handle inbound inquiries from prospective customers via phone calls and emails with professionalism and enthusiasm.
- Educate customers about Atmosphere's streaming services, highlighting key features, benefits, and value propositions.
- Assess customer needs and tailor sales pitches to effectively address their requirements and pain points.
- Utilize persuasive selling techniques to convert inquiries into sales or schedule sales meetings for senior Account Executives.
- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Collaborate closely with the sales team to ensure a smooth handoff of qualified leads for further follow-up and closure.
- Stay informed about industry trends, competitor offerings, and product updates to effectively position Atmosphere's solutions in the market.
Qualifications
- Bachelor's degree in Business, Marketing, Communications, or related field preferred.
- 0-2 years of experience in sales or customer service, preferably in a local sales, hospitality, B2B or technology-related industry.
- Excellent verbal and written communication skills, with the ability to articulate product features and benefits persuasively.
- Strong interpersonal skills and a customer-centric approach to sales.
- Ability to work independently and collaboratively in a team environment.
- Goal-oriented mindset with a drive to achieve and exceed sales targets.
- Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite preferred.
- Flexibility to adapt to evolving business needs and multitask effectively in a fast-paced environment.
Compensation & Benefits:
- Base salary + commission
- Company Equity
- Company 401(k) with employer matching
- Competitive insurance plans
- Flexible Time Off Policy
Our Commitment to Diversity:
Don’t meet every single requirement? Research shows that women and underrepresented groups often hesitate to apply unless they meet all the criteria. At Atmosphere, we’re committed to building a diverse, inclusive team where creativity, innovation, and teamwork thrive. If you're excited about this role but your experience doesn’t perfectly align with every qualification, we still encourage you to apply—you might be the right fit for this or another role.