Inbound Support Associate

Summary:

At Imperial, we sell, distribute, and service General Merchandise, Seasonal Products, and Health/Beauty/Wellness Products to our customers. The inbound support associate supports the production teams by providing them with the necessary tools needed allowing them to maintain customer satisfaction.

If you are punctual, team-oriented, committed to safety, enthusiastic and willing to learn, come join us at Imperial!

Warehouse experience is preferred.

Schedule: 4 nights, 10 hour shifts, Sunday, Monday, Wednesday, Thursday; 8:00pm-6:30am

Why Join Imperial?

• Growth Opportunities
• Monthly Company Store – Discounted Products Sold to Employees
• Monthly Food Events, including some food trucks in the spring/summer!
• Conveniently located 150 Blackstone River Rd. Worcester, MA on a Bus Route!
• Full comprehensive benefit package (Full Time Employees)

Essential Duties and Responsibilities:

The incumbent supports the production teams by providing them with the necessary tools needed allowing them to maintain customer satisfaction. 

The successful candidate will be responsible for performing all of the duties successfully, related to maintenance that includes:

• Utilize reach truck and transporter to support inbound teams.
• Send totes and products upstairs using a reach truck.
• Sweep surge
• Empty trash in surge and bulk area trash
• Plastic pallets and wooden pallets down from upstairs
• Move full carts from cut stations to staging area.
• Bring empty carts back to cut stations
• Remove empty pallets from lines.

Qualifications:

• Must be certified on reach truck and transporter.

Why Join Us

• Growth Culture: Opportunities for professional advancement
• Employee Perks: Discounted product store, food events, and summer food trucks
• Comprehensive Benefits: Health, dental, vision, 401(k), PTO and more
• Conveniently located 150 Blackstone River Rd. Worcester, MA on a Bus Route!

**A full comprehensive job description will be available during the interview process, this is a condensed job posting.