Incident Management Coordinator (OIDD)

Incident Management Coordinator (OIDD)

Salary

$52,100.00 - $70,300.00 Annually

Location

Lexington County, SC

Job Type

FTE - Full-Time

Job Number

191871

Agency

Department of Behavioral Health and Developmental Disabilities

Division

Central Office

Opening Date

08/18/2026

Closing Date

9/7/2026 11:59 PM Eastern

Agency Specific Application Procedures:

Apply online.

Class Code:

AH40

Position Number:

60010825, 60011208

Normal Work Schedule:

Monday - Friday (8:30 - 5:00)

Pay Grade

GEN09

EEO Statement

Equal Opportunity Employer

Veteran Preference Statement

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

• Description
• Benefits
• Questions

Job Responsibilities

Are you passionate about making a real difference in peoples lives? Join our team at the Department of Behavioral Health and Developmental Disabilities (BHDD), Office of Intellectual and Developmental Disabilities (OIDD) where we are dedicated to providing compassionate and accessible care to our community. We are seeking 2 (two) Incident Management Coordinator who is motivated to help individuals and families navigate lifes challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

Under direct, limited supervision the Incident Management Coordinator provides coordination and oversight to the BHDD-OIDD Incident Management System. Duties include:

• Provides direct oversight and coordination for BHDD-OIDDs process for Incident Management Review (Abuse, Neglect, Exploitation, Critical Incident, and Death Reporting) as submitted by providers.
• Coordinates ongoing assessment and review of reporting practices. Serves as the primary contact for provider staff regarding questions about the reporting process for all BHDD-OIDD incident management reports. Provides day to day technical assistance and training to improve reporting and compliance with administrative reviews described in BHDD-OIDDs Directives, ensuring compliance with Centers for Medicare & Medicaid Services (CMS) regulations and Home and Community-Based Services (HCBS) Waiver evidentiary requirements.
• Responsible for triage staffing of incident management reports and escalation of events.
• Serves as the subject matter expert for provider staff regarding questions about the reporting process for all OIDD incident management reports. Provides technical assistance and training materials to provider staff and other BHDD-OIDD Divisions to improve reporting and compliance with administrative and management reviews described in BHDD-OIDDs Directives.
• Performs additional duties as assigned.

This position is located at BHDDs Central Office in Cayce, SC.

The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities offers an exceptional benefits package for FTE positions that includes:

• 15 days annual (vacation) leave accrual per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• Health, Dental, Vision, Long Term Disability, and Life Insurance
• State Retirement Plan and Deferred Compensation Programs

Minimum and Additional Requirements

Education and Experience Requirements:

• Master's Degree in Human Services, Public Health, Health Administration, Behavioral Sciences, Education, or a related field, plus 2 (two) years of experience in administration, quality assurance, organizational behavior, organizational change, or supervision.

OR

• Bachelor's Degree in Human Services, Public Health, Health Administration, Behavioral Sciences, Education, or a related field, plus 4 (four) years of experience in administration, quality assurance, organizational behavior, organizational change, or supervision.

Additional Requirement:

• Experience in the OIDD service delivery system.

Preferred Qualifications

Understanding of the BHDD-OIDD Mission and its approach to consumer-oriented risk management activities. Ability to exercise professional judgment and discretion, including the interpretation of Agency Directives and Standards and the application of the SC Omnibus Adult Protection Act. Ability to establish and maintain effective working relationships while working with limited supervision. Effective communication, time management, and decision making skills. Ability to prepare clear and comprehensive reports, as requested. Knowledge of and prior experience with disabilities-specific provider systems, including critical incident response.

Additional Comments

About Our Agency: The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities plans, develops, coordinates, and funds services for South Carolinians with the severe, lifelong disabilities of intellectual disability and related disabilities, autism spectrum disorder, traumatic brain injury, spinal cord injury and similar disability.

EEO Statement: The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities provides affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex--including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.

Employment Contingency: Employment is contingent upon our receipt of the following required pre-employment screenings: medical screening - to include a drug screening; background record checks (to include fingerprinting), South Carolina Department of Social Services' Child Abuse and Neglect Central Registry screening, U.S. Department of Health and Human Services Office of Inspector General "List of Excluded Individuals/Entities" screening; South Carolina Department of Motor Vehicles Driving Record check; and a review of transcripts verifying educational credentials. We reserve the right to rescind an offer of employment in the event minimum requirements are not met to include positions that require certifications and/or licensure, your application is incomplete or inaccurate, or our review of your background uncovers information, including opinions of previous employers and references, which cause us to conclude, at our sole discretion, that you are not suited for the position.

Immunization: If this position requires the applicant to work directly with consumers of The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities, tuberculosis (TB) skin or blood testing must be completed prior to beginning employment. All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, Varicella and Hepatitis B prior to beginning employment.

State Disaster Plan: In accordance with the States Disaster Plan, which includes hazardous weather, employees of The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities may be required to work in times of an emergency or disaster.

Employee Referral: The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities supports a Referral Incentive Reward and a Retention Bonus program. You may contact Human Resource for further information.

Supplemental Questions: Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted or reviewed to determine if an applicant has met the qualifications for the position. Please indicate your understanding and acknowledgement of the above statement by checking the box below.

• Checking this box indicates my understanding and acknowledgement to the above referenced statement.

02

At the time of application, what is your highest completed level of education?

• High School Diploma or GED
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorate
• None of the Above

03

Do you have a degree in Human Services, Public Health, Health Administration, Behavioral Sciences, Education, or a related field?

• Yes
• No

04

How many years of experience in administration, quality assurance, organizational behavior, organizational change, or supervision do you possess?

• Less than 2 years
• 2 to 3 years
• 4 or more years

05

Do you have experience with the Office of Intellectual and Developmental Disabilities (OIDD) service delivery system?

• Yes
• No

06

Please check the applicable box(es) if you have you ever been employed by the the following Offices of the South Carolina Department Behavioral Health and Developmental Disabilities.

• Office of Intellectual and Developmental Disabilities (OIDD) (formerly SC Department of Disabilities and Special Needs)
• Office of Mental Health (OMH) (formerly SC Department of Mental Health)
• Office of Substance Use Services (OSUS) (formerly SC Department of Alcohol and Other Drug Abuse Services)

Required Question

Employer State of South Carolina

Agency Department of Behavioral Health and Developmental Disabilities Address 400 Otarre Parkway

Cayce, South Carolina, 29033

Phone OIDD - (803)898-9600

OMH - (803) 898-8600

The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.