Incident Management - (County Intellectual Disabilities Program Specialist 1) - (Local Government)

Incident Management - (County Intellectual Disabilities Program Specialist 1) - (Local Government)

Salary

$46,679.60 Annually

Location

Washington County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-56983-L0755

Department

Local Government

Division

HS Washington Co Mh/Id Unit

Opening Date

08/25/2026

Closing Date

9/7/2026 11:59 PM Eastern

Job Code

L075

Position Number

80003810

Union

Non Union

Bargaining Unit

LG

Pay Group

LG

Bureau / Division Code

88213463

Bureau / Division

Washington County Behavioral Health & Developmental Services

Worksite Address

95 West Beau Street

Worksite Address

Suite 300

City

Washington, Pennsylvania

Zip Code

15301

Contact Name

Carrie Taylor

Contact Phone

724.229.5930

Contact Email

taylorc@co.washington.pa.us

• Description
• Benefits
• Questions

THE POSITION

Are you looking for a great opportunity to help the community and residents of Washington County? The County of Washington Behavioral Health & Developmental Services Department is seeking an applicant for the position of Intellectual Disabilities Program Specialist. This position helps strengthen services for individuals with intellectual disabilities and supports providers across the region. We offer a generous benefit package to include family health insurance, retirement contribution and more. Apply today and join an agency that values integrity, quality, and service.

DESCRIPTION OF WORK

This position focuses on reviewing, coordinating, and supporting Intellectual Disabilities programs within the Washington County BHDS. The role ensures that services meet regulations and assists providers through planning, development, implementation, and coordination. As a County ID Program Specialist 1, you will perform the following duties:

• Program Review: Evaluate the effectiveness of Intellectual Disabilities services and ensure adherence to rules and regulations
• Service Oversight: Monitor delivery of services and support improvements across provider agencies
• Technical Guidance: Provide assistance in program planning, development, implementation, and coordination
• Training Participation: Attend required trainings including Certified Investigator, ODP mandated programs, and professional development sessions
• Policy Support: Assist with ensuring that program policies, objectives, and regulations are fully implemented

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with 30-minute lunch.
• Required to work outside of normal scheduled hours (Evenings & Weekends)
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of professional experience in the field of intellectual disabilities, and a bachelors degree; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation.
• A conditional offer of employment will require a medical exam and a drug screening.
• This position falls under the provisions of the Child Protective Services Law.
• Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

• Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

• Your score is valid for this specific posting only.

• You must provide complete and accurate information or:

• your score may be lower than deserved.

• you may be disqualified.

• You may only apply/test once for this posting.

• Your results will be provided via email.

Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.

01

How much full-time professional experience do you possess in the field of intellectual disabilities?

• 2 or more years
• 1 to less than 2 years
• Less than 1 year
• None

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

How much graduate coursework have you completed in the behavioral, social, or habilitative sciences; community planning or organization; or a related field?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• 60 credits or more
• 30 but less than 60 credits
• Less than 30 credits
• None
• None

04

CS-INSTRUCTIONS V2 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

• Yes

05

WORK BEHAVIOR 1 - INCIDENT MANAGEMENT PROGRAM DEVELOPMENT

Conducts needs assessments of current incident management programs and develops new or improved program objectives, plans, policies, and procedures by conceptualizing best practice for incident management and investigations, planning the timeline for development, and determining program organizational structures. Ensures overall program effectiveness and compliance with federal and state laws, state and county guidelines and regulations, and county contractual agreements.

Levels of Performance

Select the Level of Performance that best describes your claim.

• A. I have experience as a lead conducting needs assessments or developing program objectives, plans, and procedures by conceptualizing best practice methods, planning the timeline for program development, determining program organizational structures and ensuring overall program effectiveness and compliance.
• B. I have experience as a member of a team compiling and analyzing program data for needs assessments, reviewing existing or previous program data, interpreting regulations to ensure program compliance, and analyzing the impact on business functions and program recipients.
• C. I have experience providing data for program plans, developing data collection methods, and testing proposed ideas as a supporting member of a team working to develop new programs and initiatives.
• D. I have NO experience related to this work behavior.

06

In the text box below, please describe your experience as it relates to the level of performance you claimed in this Work Behavior. Please be sure your response addresses the items listed below. If you indicated you have no work experience related to this Work Behavior, type N/A in the box below.

• The name of the employer where you gained this experience.
• Your experience conducting needs assessments.
• Your experience developing program objectives, plans, or procedures.
• Your experience compiling and analyzing program data for needs assessments.
• Your experience reviewing existing or previous program data.
• Your experience providing data for program plans.
• Your experience developing data collection methods.
• Your specific duties and responsibilities.

07

WORK BEHAVIOR 2 - PROGRAM EVALUATION

Evaluates the effectiveness of incident management programs and investigations in meeting timeframes and goals/objectives by reviewing incident and investigation documentation such as EIM incident reports, investigation witness statements, and peer and administrative reviews. Compiles investigation findings to assess whether evidence is concrete and reliable and explores county and provider tracking systems to ensure all health and safety/corrective action plans are met timely and adhere to all applicable requirements and standards. Recommends action when necessary to resolve concerns and responds to inquiries from staff regarding effectiveness of the incident management program.

Levels of Performance

Select the Level of Performance that best describes your claim.

• A. I have experience evaluating the overall effectiveness of programs in meeting timeframes and goals/objectives by compiling and reviewing associated documentation and exploring the effects and implications of current or proposed changes to standards, policies, or procedures. I was responsible for ensuring program adherence to all applicable requirements, recommending action to resolve issues, and responding to inquiries from staff regarding the effectiveness of the program under review.
• B. I have experience evaluating specific aspects of programs in meeting goals and objectives by compiling and reviewing associated documentation and exploring the effects and implications of current or proposed changes to standards, policies, or procedures. I was responsible recommending action to resolve issues, and responding to inquiries from staff regarding the effectiveness of the program area under review.
• C. I have experience compiling documents and findings necessary to assess programs as a supporting member of a team and responding to inquiries from staff regarding the effectiveness of programs.
• D. I have NO experience related to this work behavior.

08

In the text box below, please describe your experience as it relates to the level of performance you claimed in this Work Behavior. Please be sure your response addresses the items listed below. If you indicated you have no work experience related to this Work Behavior, type N/A in the box below.

• The name of the employer where you gained this experience.
• Your experience reviewing, analyzing, and monitoring the effectiveness of programs.
• Your experience compiling documents and findings necessary to assess programs.
• Your experience responding to inquiries.
• Your specific duties and responsibilities.

09

WORK BEHAVIOR 3 - CONTRACTED SERVICE OVERSIGHT MONITORING

Monitors service compliance to ensure county agency and third-party service providers adhere to state and county regulations, bulletins, policies, timeframes, and procedures and contractual obligations. Reviews pertinent documentation, evaluates data, compiles findings, and recommends best practice for potential corrective actions. Clarifies compliance specifications and resolves problems and inconsistencies with services provided within the service contract/agreements.

Levels of Performance

Select the Level of Performance that best describes your claim.

• A. I have experience providing oversight monitoring for service compliance to ensure county agency and third-party service providers adhere to state and county regulations, bulletins, policies, and procedures and contractual obligations. I was responsible for reviewing pertinent documentation, evaluating data, compiling findings, clarifying compliance specifications, and resolving problems and inconsistencies with services provided within the service contract/agreements.
• B. I have experience reviewing pertinent documentation, evaluating data, compiling findings, and clarifying compliance specifications to ensure county agency and third-party service providers adhere to state and county regulations, bulletins, policies, and procedures and contractual obligations. I provided recommendations for corrective action when problems or inconsistencies with services provided within the service contract/agreement were identified.
• C. I have experience gathering data on related service agreements, obtaining information from prospective service providers, and identifying potential problems and inconsistencies with services provided.
• D. I have NO experience related to this work behavior.

10

In the text box below, please describe your experience as it relates to the level of performance you claimed in this Work Behavior. Please be sure your response addresses the items listed below. If you indicated you have no work experience related to this Work Behavior, type N/A in the box below.

• The name of the employer where you gained this experience.
• Your experience monitoring contracted service compliance.
• Your experience reviewing pertinent documentation, evaluating data, compiling findings, and recommending actions for potential contracted service agreements.
• Your experience clarifying compliance specifications.
• Your experience resolving problems and inconsistencies with services provided within service agreements.
• Your experience gathering data on related service agreements, obtaining information from prospective service providers, and identifying potential problems and inconsistencies with services provided.
• Your specific duties and responsibilities.

11

WORK BEHAVIOR 4 - TRAINING AND FAMILY/COMMUNITY EDUCATION

Identifies areas for educational development needed by agency staff, contract service providers, and individuals/families. Provides training and technical assistance by developing and coordinating training classes and programs, providing classroom training, and conducting post-training assessments. Organizes and conducts meetings with federal, state, and county agencies, community organizations, contract service providers, or other involved parties to identify changes in laws and regulations and explain or promote county programs, objectives, and policies in order to build and maintain relationships with the public.

Levels of Performance

Select the Level of Performance that best describes your claim.

• A. I have experience developing and coordinating training classes and programs for agency staff and service providers by providing classroom training and conducting post-training assessments. I have identified changes in laws and regulations and explained or promoted county programs, objectives, and policies in order to build and maintain relationships with the public.
• B. I have experience as a trainer or professional providing training and technical assistance to agency staff based on identified needs by providing classroom training and conducting post-training assessments. I have identified changes in laws and regulations and explained or promoted county programs, objectives, and policies in order to build and maintain relationships with the public.
• C. I have experience conducting post-training assessments by gathering data from post-training skill assessment surveys and assisting team members in conducting meetings to promote program initiatives and preparing presentations on services and programs available in designated areas.
• D. I have NO experience related to this work behavior.

12

In the text box below, please describe your experience as it relates to the level of performance you claimed in this Work Behavior. Please be sure your response addresses the items listed below. If you indicated you have no work experience related to this Work Behavior, type N/A in the box below.

• The name of the employer where you gained this experience.
• Your experience developing and coordinating training classes and programs.
• Your experience providing training and technical assistance.
• Your experience explaining county programs, objectives, and policies.
• Your experience coordinating services.
• Your experience serving as a liaison.
• Your experience conducting meetings.
• Your experience conducting post-training assessments.
• Your specific duties and responsibilities.

Required Question

Employer Commonwealth of Pennsylvania

Address 613 North Street

Harrisburg, Pennsylvania, 17120

Website http://www.employment.pa.gov