Job Description
DTS is looking for Incident Manager for our direct client Position in Pontiac, MI.
Job Description:
- Functions as a Level 1 Incident Manager for critical incidents/events relating to various IT technology.
- Quickly create, escalate, triage and track customer technology related incidents.
- Excellent communication skills necessary to collaborate with IT staff, customers and vendors.
- Utilize graphical monitoring systems tracking availability and status of infrastructure connectivity, assets and services.
- Monitors mainframe control consoles, periodically checking system performance. - May assist with the review/validation of mainframe job control language.
Job Responsibilities
- Perform deliveries as assigned and must be able to lift 50 pounds. The position mandates a presence onsite; there is not a work from home option.
- Applicants could be requested to work holidays, days, afternoons and/or midnight shifts.
DTS offers excellent compensation package.
Contact :
Serein Tyagi
Digital Technology Solutions
Numbers & Facts
| Location | Pontiac, MI |
| Job Type | Contractor, Full-time |
| Company Size | 51 - 200 |
| Year Founded | 2005 |
| Website | https://dts-it.com |
About Company
Digital Technology Solutions LLC (DTS) is a growing Information Technology services provider to Fortune 500 companies. DTS is a Michigan Minority Business Development Council (MMBDC) certified Minority Business Enterprise (MBE). DTS is recently certified as 8(a) Program Participant and Small Disadvantaged Business (SDB) by the US Small Business Administration (SBA). DTS is headquartered in Southfield, MI with operating location in Beavercreek, OH .
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