The Incident Response Coordinator manages end-to-end IT incident response to quickly restore operations and minimize impact in a regulated federal environment.
They serve as the central point for incident coordination, communication, escalation, and documentation, ensuring compliance and continuous improvement.
Key duties include organizing response efforts, managing ITSM processes, utilizing telemetry data, providing stakeholder updates, supporting post-incident reviews, and maintaining audit-ready records.
Qualifications include a bachelor’s degree or equivalent, 4-7 years of incident management experience, strong understanding of ITIL practices, proficiency with ITSM tools, and active security clearance.
Preferred skills include ITIL certification, experience in large enterprise or defense operations, and incident response workflow development.
Compensation ranges from $77k to $101,804, with a commitment to equal employment opportunity.