The Incident Response Coordinator manages end-to-end IT incident response, ensuring quick restoration and minimal impact on critical systems in a highly regulated environment.
They serve as the central point for coordinating activities, communicating with technical teams, vendors, and leadership, and maintaining detailed, audit-ready documentation.
Key responsibilities include organizing response efforts, executing ITSM processes, utilizing telemetry data, providing structured communications, supporting post-incident reviews, and managing escalations.
Qualifications include 4-7 years in incident management, strong understanding of ITIL practices, proficiency with ITSM tools, and active security clearance.
Preferred candidates hold relevant certifications and experience in large enterprise or defense operations.
Compensation ranges from $77k to $101,804, with a strong commitment to equal employment opportunity.