Income Maintenance Caseworker II
Salary
$44,909.25 - $57,483.83 Annually
Location
Iredell County, NC
Job Type
Full-Time Permanent
Job Number
00575
Department
SOCIAL SERVICES
Opening Date
04/10/2026
Closing Date
4/21/2026 5:00 PM Eastern
Description
IMPORTANT INFORMATION BEFORE STARTING YOUR APPLICATION:
YOU MUST COMPLETE THE APPLICATION IN ITS ENTIRETY AND SUBMIT THE APPLICATION BEFORE IT CAN BE SAVED IN THE SYSTEM.
YOU MUST ANSWER ALL REQUIRED QUESTIONS AND COMPLETE ALL REQUIRED SECTIONS OF THIS APPLICATION TO BE CONSIDERED FOR EMPLOYMENT WITH IREDELL COUNTY
Considerable knowledge of the program/areas of assignment. General knowledge of all agency and community programs and services which could affect the client/applicant. Good mathematical reasoning and computational skills. Ability to read, analyze, and interpret rules, regulations and procedures. Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures. Ability to instruct and to evaluate the work of lower level employees. Ability to perform caseworker functions within structured time frames. Ability to use email, database entry proficiency skills, computer literate performance, ability to file electronic documents, printer/scanner knowledge, proficiency in computer usage skills. Knowledge of NCFAST.
Examples of Duties
The caseworker's primary purpose is to take and process applications and/or maintain a caseload in Family & Children's Medicaid, Adult Medicaid, or Food and Nutrition Services programs. The caseworker will also take and process Energy applications as assigned. The caseworker will be working in NCFAST to gather data and input into the web data-based system. The caseworker will determine eligibility during the application process by obtaining all pertinent data concerning the client's family composition, financial, employment, and health status in order to determine eligibility. Additionally, the caseworker will be responsible for maintaining a caseload for continued eligibility in NC Medicaid or FNS by using the same standards of obtaining pertinent information. The caseworker will also be responsible to react to all changes that a client may report in between recertifications.
Typical Qualifications
Graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum; or graduation from high school and two years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical or legal tasks with at least one year of such experience being in an income maintenance program; or graduation from high school and three years of paraprofessional, clerical or other public contact experience which included negotiating, interviewing, explaining information, the gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience. Knowledge of NC Fast.
Supplemental Information
"Work Against" Qualifications:
Income Maintenance Caseworker I Work Against II - $40,734.01 - $52,139.54
(Applications for IMCW I will be accepted for consideration for a possible "Work Against" appointment if recruitment for IMCW II is unsuccessful.)
APPLICATION PROCESS: Please go to www.co.iredell.nc.us to submit an electronic application. Applications are NOT accepted past the deadline date.
This position is subject to pre-employment screenings. Iredell County does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, political affiliation, genetic information, or handicapping condition in employment or the provision of services.
When uploading attachments to submit with your application, please DO NOT upload any documents that could allow for discrimination defined in the above paragraph. This may include Driver's License/Photo ID/Passport, Birth Certificate, High School Diploma/GED, Marriage License, U.S. Citizenship, Medical Records, and/or Social Security Card.
01
What is the highest level of education completed?
02
Do you have Associate's Degree in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, or Secretarial Science?
03
Do you have at least one (1) year experience as an Income Maintenance Caseworker?
04
I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you havent completed the application requirements, please return to your application to finish it before submitting your application.) Resumes and/or cover letters may be uploaded with your application, but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit.
Required Question
Employer Iredell County
Address P. O. Box 788
200 South Center Street
Statesville, North Carolina, 28677
Phone 7048713467