Vaco is partnering with a high-growth, consumer-facing organization to bring on a Digital Product Owner to support critical digital platforms across mobile, eCommerce, and customer engagement systems. This is a contract-to-hire opportunity with strong long-term potential and high visibility across Product, Marketing, and Technology teams.

This role sits at the center of a rapidly scaling digital ecosystem - owning backlog, driving roadmap execution, and partnering closely with stakeholders to deliver best-in-class customer experiences across platforms like mobile ordering, loyalty, and digital engagement.

What You’ll Own

Own and prioritize the product backlog, leading sprint planning, refinement, and delivery execution
Define and drive product strategy, roadmaps, and feature prioritization aligned to business goals
Partner closely with Marketing (Field, Brand, Digital), Product, and Engineering teams
Translate business needs into epics, user stories, and acceptance criteria
Deliver consistent status updates, reporting, and stakeholder communication
Drive data-informed decisions using tools like Google Analytics, Datadog, and usage reporting
Lead competitive analysis and product discovery efforts
Support UX collaboration to ensure intuitive and high-performing digital experiences
Coordinate across third-party vendors, including performance tracking and QBR/EBR alignment
Ensure successful product releases, testing, and continuous improvement cycles

Product Scope

You will take ownership of one or more core digital domains:

Mobile App and eCommerce platforms
Loyalty and customer engagement systems
Order-ahead and digital ordering platforms
Customer Data Platform (CDP) and marketing technology integrations

What You Bring

8+ years of experience across Retail, QSR, or Technology environments
3–5+ years in a Product Owner/Product Management role within Agile environments
Strong experience owning backlogs, roadmaps, and delivery cycles
Ability to work deeply with business stakeholders and understand operational context
Experience with data-driven product decisions and analytics tools
Working knowledge of modern application architecture (microservices, APIs, data platforms, CDNs)
Strong communication skills — able to translate between technical and non-technical audiences
Experience supporting consumer-facing digital products (mobile/web)

Nice to Have

Experience in QSR or high-volume retail environments
Exposure to platforms like Olo, Paytronix, CDPs, or marketing automation tools
Familiarity with Spec-Driven Development (SDD) or modern product delivery frameworks
Hands-on experience leveraging AI in product discovery or delivery workflows

Environment & Team

Collaborative Product team (currently 2 Product Owners + 1 Product Specialist)
Heavy cross-functional exposure across Product, Engineering, Marketing, and Business stakeholders
Fast-growing environment with a strong need for organization, prioritization, and execution discipline

Interview Process

30-minute virtual interview with Hiring Manager
Onsite panel interviews (Product, Technology, Business stakeholders – 45 min each)
Final 30-minute virtual interview

Compensation & Structure

Contract-to-hire opportunity - W2 benefits available from Vaco
Conversion salary range: $120,000 – $145,000 base
High visibility role with long-term growth potential

Location

Tempe, Arizona
Hybrid schedule: Onsite Monday–Thursday, remote Fridays

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact

HR@vaco.com

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.

California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
Virginia residents may access our state specific policies here.
Residents of all other states may access our policies here.
Canadian residents may access our policies in English here and in French here.
Residents of countries governed by GDPR may access our policies here.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

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