We've been serving Texans for over 70 years, and our mission is bigger than banking. At Greater Texas | Aggieland Credit Union, we believe in building connections that last - with our members, our community, and our team.
Here, you'll find more than a job. You'll find a place where:
Relationships matter. We get to know our members and walk with them through life's milestones.
Community comes first. Giving back and making a difference is part of our DNA.
Every role has purpose. Your work makes an impact far beyond the day-to-day.
If you have a passion for people and want to be part of something meaningful, you'll feel right at home with us.
What's in it for you?!
Comprehensive Training & Development: You'll receive e-learning and virtual training, guided by our Learning & Development team, ensuring you're equipped with the knowledge and skills to succeed. Ongoing coaching and mentorship will help you grow into the next phase of your career.
Career Advancement: This role offers clear growth paths, including opportunities to move into higher-level roles. Your experience with us will not only boost your resume but also position you for future success in the financial industry.
Full Benefits Package - Enjoy competitive benefits that include:
Choices of Medical, Dental, Vision, Life and AD&D Insurance.
Optional Critical Illness, Accident, and Hospital Indemnity Benefits.
16 hours of paid volunteer time annually to give back to your community.
Monthly accruals of vacation and sick time and several paid holidays to recharge and spend time with loved ones.
401k plan with up to 7% employer match to help you secure your future.?
Tuition reimbursement for continued education and personal growth.
Member-Centric Focus: At the heart of what we do is our commitment to serving our members. You'll be part of a team that makes a positive impact on their financial well-being, creating meaningful experiences and solutions tailored to their needs.
Fun, Engaging Workplace: Beyond the work, we offer an inclusive culture where team bonding is key-whether it's enjoying endless coffee or participating in our frequent potlucks.
The Basics of an Indirect Dealer Representative:
- Status: Full-Time-Exempt.
- Schedule: Nontraditional schedule with flexibility required based on business needs, including evenings, weekends (especially Saturdays), and federal holidays.
- Work Arrangement: Fully remote.
- Travel: Approximately 80% travel throughout the Central Texas market, with a primary focus on the Austin and San Antonio areas.
What you'll do as an Indirect Dealer Representative:
The Dealer Representative serves as the primary relationship manager between the credit union and its dealer partners, ensuring efficient pipeline management, consistent communication, and alignment with credit union lending programs and policies.
The position works closely with internal partners across lending operations, risk, and collections to ensure efficient loan processing, maintain portfolio quality, and support continuous improvement of the indirect lending channel.
Job Duties:
Dealer Relationship Management and Coverage
- Manage and maintain relationships with an assigned portfolio of automotive dealership partners.
- Execute on a structured dealer coverage strategy that includes regular dealership visits, phone outreach, and ongoing relationship management.
- Serve as the primary point of contact for dealership personnel including owners, F&I managers, sales managers, and administrative staff.
- Provide training and education to dealership partners regarding credit union programs, loan submission processes, and program guidelines.
- Address and resolve dealer concerns related to loan status, approvals, stipulations, or documentation by coordinating with internal teams.
- Develop strong relationships across multiple contacts within each dealership to strengthen long-term partnerships.
Dealer Development and Growth
- Drive indirect loan production through proactive relationship management, pipeline monitoring, and dealer engagement.
- Promote the credit union's lending programs and value proposition to increase dealer participation and loan penetration.
- Identify opportunities to expand existing dealer relationships and support onboarding of new dealership partners as assigned.
- Monitor dealership production trends and identify opportunities to improve performance or increase participation.
- Support targeted campaigns, product promotions, and strategic initiatives designed to increase loan originations and profitability.
Competitive Intelligence and Market Feedback
- Collect and communicate competitive intelligence including market pricing trends, competitor programs, and dealer feedback.
- Provide insights and recommendations to leadership regarding rate competitiveness, dealer expectations, and market conditions.
- Identify operational friction points and provide feedback to support process improvements that enhance dealer experience.
- Maintain awareness of regional dealer market conditions and competitive lending programs.
Cross-Functional Coordination (Operations, Collections, Risk)
- Partner closely with loan officers, funders, and operations teams to ensure efficient loan processing and strong dealer support.
- Coordinate with internal teams to resolve dealer issues and improve response times, documentation accuracy, and funding timelines.
- Collaborate with collections teams regarding dealer-related portfolio performance trends.
- Support risk and compliance initiatives related to dealer oversight and lending program adherence.
CRM, Reporting, and Administration
- Maintain accurate records of dealer interactions, activities, and opportunities within the designated CRM system.
- Track dealer engagement activity including visits, calls, training sessions, and issue resolution.
- Provide regular reporting regarding dealer activity, production levels, and pipeline opportunities.
- Support periodic dealer performance reviews using established reporting templates.
Compliance
- Operate within established delegated authority; never commit to rate/term exceptions or approvals outside approved guidelines.
- Follow compliance requirements (privacy, fair lending, UDAAP, vendor/dealer oversight expectations, gift policy).
- Comply with the credit union Bank Secrecy Act (BSA) Policy and Anti Money Laundering and Member Due Diligence Procedures. The BSA training is to be completed within 90 days of employment and annually thereafter.
- Complete compliance and career development training as assigned.
- Other duties as assigned.
Must Haves as an Indirect Dealer Representative:
- Skills: Strong communication, negotiation, sales, dealer management, problem solving, and conflict-resolution skills.
- Experience: 3+ years of indirect auto dealer relationship management or equivalent automotive finance experience
- Education: High school diploma or equivalent.
- Additional: Valid driver's license, clean driving record and ability to travel to assigned dealerships regularly.
Nice to Haves as an Indirect Dealer Representative:
- Bilingual in Spanish & English.
Due to the high volume of applications, we are unable to accept calls or status inquiries. All candidates will be notified of their status as applications are reviewed for further consideration. We truly appreciate the time you took to apply and are excited that you are considering a career with us.