Indoor Sales Associate

• Answer calls and assist with general inquiries via email, phone, and in person.
• Provide an exceptional showroom experience by engaging with customers to understand their needs and recommend appropriate products.
• Demonstrate product features and benefits to customers to aid in their decision-making process.
• Maintain a thorough knowledge of current product offerings, pricing, and promotions.
• Enter and update orders and customer information accurately into the database.
• Maintain accurate and up-to-date customer files and records.
• Proactively follow up with customers to ensure orders are completed accurately and to their satisfaction.
• Assist with general office duties, including filing, scanning, and photocopying.
• Ensure the showroom is clean, organized, and visually appealing at all times.
• Collaborate with team members to achieve branch sales goals and provide outstanding service.
• Perform additional duties as required to support branch and team needs.

• Strong interpersonal skills with a focus on delivering a positive client experience.
• Proven ability to meet and exceed sales targets in a retail or showroom environment.
• Understanding of marble, stone, and related construction or design materials (training provided).
• Exceptional oral and written communication skills in English (bilingual proficiency in Spanish is a plus).
• Meticulous in managing customer records and processing orders.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Keen eye for design to assist customers in making informed selections.

• High school diploma or equivalent is required.
• At least 2 years of experience in a related industry is preferred, but not mandatory.
• Availability to work on Saturdays is essential.
• Bilingual proficiency in Spanish is a strong advantage.

Powered by JazzHR