Allen-Bradley, Automation, Best Practices, Coaching, Continuous Improvement, Corrective Action, DNA, Driver's License, ERP (Enterprise Resource Planning), Electrical Engineering, Electricity, Equipment Maintenance/Repair, Fanuc Robotics, Identify Issues, Industrial Engineering, Industry Standards, Mechanical Engineering, Microsoft Excel, Microsoft Outlook, Microsoft Word, Motion Control, On Site Support, Organizational Skills, Preventative Maintenance, Problem Solving Skills, Programmable Logic Controller (PLC), Project Engineering, Safety Process, Safety Standards, Sales/Support Engineering (SE), Schematics, Team Player, Technical Support, Willing to Travel
About Matrix Design
At Matrix Design, great outcomes start with great people. We invest in growing our team, strengthening our company, and consistently delivering results for customers across diverse industries. Our culture is anchored in six core values: a can-do mindset, doing work the right way, keeping promises, improving continuously, working as one team, and aiming for a purpose bigger than ourselves. We also believe people do their best work when they’re matched to roles where they naturally excel.
Role Snapshot
As an Industrial Automation Field Engineer, you’ll install, commission, troubleshoot, and maintain automated equipment and systems at customer sites. You will ensure peak performance in the field, provide hands-on and remote technical support, and collaborate closely with Matrix engineering teams to deliver top-tier service solutions.
A Day in the Life
- Start with a site check: verify system health, review logs, and plan the day’s tasks.
- Diagnose issues across mechanical, electrical, and control layers—then restore uptime quickly.
- Execute preventive maintenance on robotic cells and related equipment, including Fanuc robots.
- Implement upgrades and improvements with project and engineering teammates.
- Coach operators and maintenance staff on safe operation and care, emphasizing best practices.
- Capture detailed service notes, parts usage, and findings in the ERP system.
- Work safely at all times—adhere to company policies and industry standards such as lockout/tagout.
How You’ll Make an Impact
- Minimize downtime with expert troubleshooting and responsive on-site and remote support.
- Boost reliability through proactive maintenance and corrective action recommendations.
- Advance continuous improvement in both customer systems and our service processes.
Team DNA
- Humble: collaborative, recognizes others’ contributions, no ego.
- Hungry: self-driven, diligent, actively seeks new responsibility and growth.
- Smart: emotionally intelligent, reads team dynamics well, uses solid judgment.
Skills & Competencies
- Deep understanding of industrial automation (PLCs, HMIs, motion control).
- Fluency in reading electrical and mechanical schematics.
- Advanced diagnostic and problem-solving ability.
- Clear, customer-friendly communication.
- Independent, organized work style suited to field environments and shifting priorities.
- Working knowledge of safety standards and procedures.
- Comfort with frequent travel and dynamic site conditions.
Qualifications
- Associate’s or Bachelor’s in Electrical Engineering, Mechanical Engineering, Industrial Automation, or related field.
- 5+ years in industrial automation, field service, or equipment maintenance.
- Fanuc training/certification preferred.
- Experience with Allen-Bradley (Rockwell) PLCs and HMIs preferred.
- Exposure to Fanuc robotics, motion control, and vision systems is a plus.
- Proficient with Microsoft Excel, Word, and Outlook.
- Experience with MRP/ERP systems is a plus.
- Valid driver’s license and ability to travel to customer locations.
Travel
Up to 75%.
Compensation Note
The posted salary range represents an estimate for this role. The final offer will be determined based on several factors, including the candidate’s specific skills, professional experience, and relevant certifications.