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Industrial Automation Field Support Technologist — FSR2

JDC Power & Electric

Sterling, VA

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JOB DETAILS
SKILLS
ABB (Asea Brown Boveri), Automation, Best Practices, Circuit Breakers, Continuous Improvement, Customer Satisfaction, Diagnostics Solutions/Software, Documentation, Driver's License, Electrical Components, Electrical Engineering, Electrical Power Systems, Electrical Transformer, Electrical Wiring, Electricity, Establish Priorities, Identify Issues, Inventory Reports, Logistics, Mechanical Engineering, Medium Voltage (MV), Multitasking, National Electrical Code, OSHA, On Site Support, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Programmable Logic Controller (PLC), Record Keeping, Schematics, Service Delivery, Site Evaluation, Standard Operating Procedures (SOP), Supervisory Control and Data Acquisition (SCADA), Switchgear, Team Player, Technical Support, Testing, Willing to Travel, Writing Skills
LOCATION
Sterling, VA
POSTED
2 days ago

Advance the reliability of critical power — and your career

At JDC Power Systems, LLC, we keep facilities powered, productive, and safe. In this FSR2-level role, you’ll be the trusted expert customers depend on to restore operations, optimize controls, and lead with safety. You’ll grow by tackling complex systems, influencing SOPs, and collaborating with engineers and technicians across the region.

Your mission

  • Restore and optimize electrical systems: transformers, breakers, LV/MV switchgear, PLC controls, and SCADA connections.
  • Independently troubleshoot on-site to minimize downtime; escalate strategically when needed.
  • Verify performance via inspections and testing against standards and best practices.
  • Own customer communication from arrival to wrap-up with clear findings and next steps.
  • Prepare accurate service documentation: test reports, diagnostics, and recommendations.
  • Coordinate logistics — schedule, parts, tools — to execute work efficiently.
  • Keep meticulous records: inventory, time, and equipment utilization.
  • Deploy remote diagnostic tools; provide remote support to junior and senior peers.
  • Champion safety with site assessments, briefings, and adherence to OSHA and company rules.
  • Drive continuous improvement: contribute to SOPs and propose enhancements to service delivery.

What sets you up for success

  • High school diploma or equivalent required; Associate’s in Electrical/Mechanical Engineering preferred.
  • NFPA 70E, OSHA 30, or comparable certifications welcomed.
  • 3–5 years in field service with emphasis on power systems, electrical equipment, or industrial controls.
  • Demonstrated expertise resolving complex electrical issues and component failures.
  • Experience with PLCs, SCADA, transformers, circuit breakers, LV/MV switchgear, and protective relays.
  • Familiarity with field service management software is a plus.

Technical strengths

  • Diagnostic mindset and strong problem-solving under time pressure.
  • Proficiency with multimeters, relay test sets, and diagnostic applications.
  • Excellent verbal/written communication with customers and internal teams.
  • Effective prioritization and multi-tasking across multiple service calls.
  • Collaborative team orientation.

Additional requirements

  • Frequent travel, including overnight stays, to customer sites and JDC locations nationwide.
  • Valid driver’s license and clean driving record.
  • Ability to read and interpret electrical drawings, schematics, and wiring diagrams.
  • Strong safety focus and dedication to customer satisfaction.

Extra competencies

  • Low- and medium-voltage system experience.
  • Foundational to intermediate exposure to PLCs, SCADA, and protective relay systems.

Location and travel

Location: DMV area with a regional office in Sterling, VA.

Travel: Daily/weekly travel across the region to customer sites and internal field locations.

Target proficiencies

  • PLC troubleshooting
  • 120/208/240/480 V systems
  • SCADA experience
  • PLC wiring

Equipment & platforms

  • Switchgear: Mitsubishi, ABB, Siemens, Schneider Electric, Eaton
  • PLCs: Siemens, Schneider Electric

JDC Power Systems, LLC is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where all employment decisions are made on an individual basis without regard to characteristics protected by federal, state, or local law.

JDC Power Systems, LLC is committed to making our application process accessible to all applicants and will provide reasonable accommodations upon request as required.*

About the Company

J

JDC Power & Electric

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