Job Description
Production Systems Support
Support and maintain manufacturing technology systems to ensure maximum uptime and production efficiency.
Maintain Manufacturing Execution Systems (MES), production databases, dashboards, reporting systems, and shop floor applications.
Troubleshoot software, hardware, and connectivity issues impacting manufacturing operations.
Deploy upgrades, enhancements, and new applications supporting production processes.
Maintain system documentation, configuration standards, and operating procedures.
Industrial Connectivity & Network Support
Configure, deploy, and maintain industrial network infrastructure and connected devices throughout the facility.
Troubleshoot communication issues between machines, controls, servers, and business systems.
Support industrial communication technologies including Ethernet/IP, TCP/IP, OPC UA, and related industrial protocols.
Ensure reliable data collection and communication between manufacturing equipment and enterprise systems.
Install and maintain:
Industrial PCs and HMIs
Vision systems
Barcode readers
Thermal transfer printers
Cameras and inspection systems
Network switches and industrial communication devices
Operational Technology (OT) Cybersecurity
Implement and maintain OT cybersecurity standards and best practices.
Support patch management and upgrades of industrial devices and systems.
Manage user access and security permissions for production systems.
Ensure manufacturing equipment complies with corporate cybersecurity requirements.
Assist with cybersecurity assessments and remediation activities.
Equipment Integration & Industry 4.0 Initiatives
Support deployment of new manufacturing equipment and automation technologies.
Participate in machine integration projects that connect equipment to manufacturing and business systems.
Assist with data collection, machine monitoring, and Industry 4.0 initiatives.
Collaborate with engineering and maintenance teams during equipment installations and upgrades.
Support continuous improvement efforts through enhanced system connectivity and data visibility.
Cross-Functional Collaboration
Partner with Operations, Engineering, Continuous Improvement, Maintenance, IT, and external vendors.
Provide technical support and training for manufacturing system users.
Coordinate system deployments and technology upgrades with plant stakeholders.
Support domestic and international locations as needed.
Qualifications
Required:
Associate Degree in Industrial Automation, Mechatronics, Electrical Technology, Industrial Technology, Manufacturing Technology, Computer Engineering Technology, or related field; equivalent experience considered.
3-5+ years of experience in manufacturing, automation, controls, or industrial systems environment.
Experience troubleshooting industrial equipment and machine communications.
Knowledge of industrial networking concepts and Ethernet-based communication systems.
Strong troubleshooting and problem-solving skills.
Ability to work independently in a fast-paced manufacturing environment.
Preferred:
Experience with Manufacturing Execution Systems (MES).
Familiarity with PLC-controlled equipment and industrial automation systems.
Experience with OPC UA and industrial communication protocols.
Experience with machine vision systems.
Knowledge of barcode scanning and thermal transfer printing systems.
Experience supporting Industrial PCs and Windows-based manufacturing systems.
Understanding of Operational Technology (OT) cybersecurity.
Exposure to SQL Server and manufacturing databases.
Systems & Technologies
The successful candidate will work with:
Manufacturing Systems
Manufacturing Execution Systems (MES)
Production dashboards and reporting systems
Shop floor data collection systems.
Microsoft Technologies
Windows 10 & Windows 11
Windows Server
SQL Server
Azure DevOps
Industrial Connectivity
OPC UA
Ethernet TCP/IP
Industrial networking infrastructure
MOXA communication devices
Manufacturing Devices
Dell Industrial Computers
Datalogic barcode readers
Vision systems and industrial cameras
Thermal Transfer Printers:
Zebra
Domino
Novexx / Avery
TEC
Numbers & Facts
| Location | Hebron, KY |
| Industry | Staffing/Employment Agencies |
| Company Size | 500 to 999 employees |
| Year Founded | 1972 |
| Website | http://www.trakcincy.com/ |
About Company
trak group, established in 1972, is proud of its impeccable reputation as a professional recruiting and staffing firm. trak has demonstrated an unmatched level of expertise and success in the industry, and takes great pride in its A+ rating from the Better Business Bureau.
trak has been awarded “Best Places to Work” by the Business Courier three consecutive years; following the third and final nomination, trak was respectfully awarded with “The Best of the Best”. We continue to hold the Consumers’ Choice Award for Business Excellence and the “SPECTRUM Award” for Service Excellence from City Beat News indicating a 5-star customer service rating. Six of our employees have been inducted into the prestigious “International Hall of Fame” and four carry national certifications lending to their dedication and passion for our industry.
Specializing in direct hire, alternative hire and contract opportunities, trak is currently partnering with over 300 client companies in the Greater Cincinnati and Northern Kentucky Area. Because we are proud of our process, we take time to source, screen and evaluate each candidate. Our placement fields include office support, customer service, accounting and finance, operations, management, human resources, sales and marketing, engineering and supply chain management.
Skills
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