Industrial Field Service Technician

Your role To best serve our customers, we are increasing our presence within our field service area. This supports our mission in providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager.

Responsibilities You will perform routine preventive service, troubleshoot, and repair air compressors, air dryers, regenerative and refrigerated drains, controllers, low pressure blowers. You will set install and pipe compressor systems. You will display the ability to absorb a higher level of learning, including VSDs, refrigeration, industrial networks, remote monitoring, and air audits. You will pressure wash and clean the customers entire equipment pad, including skids, coolers, concrete tanks, etc.

Communication and Documentation You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs. You will completely fill out all service-related documentation, including service reports, start-up forms, warranty forms, oil sample forms, and parts return documents.

Training and Development You will attend training at our Air Academy and train with Senior Service Technicians. You will promote and practice proper safety procedures and correct use of personal protective equipment.

Work Schedule and Travel You will participate in a rotating 24/7/365 on-call pool with other Technicians, as scheduled by the Service Manager, with travel to customer locations, including out-of-town and overnight travel, and possible overnight travel depending on the assigned territory.

Requirements To succeed, you will need:

• Minimum of 2-5 years multi-craft experience in HVAC, electrical diagnostics, industrial maintenance, or OEM field service.
• Proficiency with multimeters, megohmmeters, control circuitry, and interpreting electrical schematics.
• Ability to independently manage workload, meet deadlines, and deliver high-level customer support.
• Experience with navigating through computer systems and the ability to complete work orders, order parts, and training.
• A High School Diploma or equivalent.
• Technical certifications EPA, HVAC, Electrical preferred.
• Capable of lifting up to 50 lbs and working in industrial environments with varying temperatures.
• A valid drivers license and fluency in English.

Benefits Choose your career with us. Drive your Career. Explore Opportunities. Realize your Passion.

Attractive benefits include:

• Competitive pay for experienced multi-craft technicians up to 37 hours based on advanced knowledge, skills, and experience.
• Salary has been geographically adjusted based on cost-of-living factors.
• This position is overtime eligible and overtime begins after completing 8 work hours in a day and a 40-hour week guarantee.
• Company vehicle plus paid drive time from the time you depart home until you return.
• Company laptop, cell phone, uniforms, and PPE provided.
• Access to technical training and a career path into senior technical roles.
• Flexible benefits plan including medical, dental, and vision, and Life & Disability insurance.
• Paid time off, sick time, paid training, and paternal adoption and maternal leave.
• Generous 401(k) retirement plan match in addition to an automatic contribution.

Job Location Remote opportunity. Territory includes travel within a 1-2 hour radius surrounding Columbia, SC.

Contact Information Talent Acquisition Team Tachelle Peeples