Best Practices, Clean Technologies, Communication Skills, Continuous Improvement, Detail Oriented, Diesel Engine, Distribution Services, Documentation, Electric Motor, Electrical Engineering, Green Transportation, Heavy Equipment/Vehicles, Identify Issues, Interpersonal Skills, Knowledge Transfer, Leadership, Manufacturing, Mechanical Engineering, Multitasking, Organizational Skills, Performance Management, Product Engineering, Product Support, Project/Program Management, Resolve Customer Issues, Sustainability, Team Player, Technical Support, Training/Teaching, Willing to Travel
Terberg Special Vehicles is a pioneering industrial tractor manufacturer at the forefront of innovative technologies, including alternative drivelines, including EVs, Hydrogen and Autonomous DBW Tractors. In collaboration with Taylor Machine Works, Terberg Taylor Americas is a joint venture dedicated to advancing sustainable transportation solutions across the American Continent. Taylor Machine Works brings decades of expertise in heavy-duty equipment manufacturing, complementing Terberg's leadership in electric vehicle technology. Together, we are driving the future of industrial mobility with a shared commitment to excellence and sustainability.
Location: Miami – FL, USA (Travel Required 20%)
About the Role
We are seeking a dynamic and motivated Product Support Engineer to join our team. In this role, you will play a crucial part in revolutionizing the transportation industry by leading support and knowledge distribution for our groundbreaking broad line of technologies. As an Product Support Engineer, you will have the opportunity to dive into Terberg’s technology universe plus get the chance to travel throughout the American Continent, working closely with our dealer network and clients to ensure seamless integration and optimal performance of our tractors.
Key Responsibilities
- Provide technical support and assistance to dealers and clients, addressing any issues or concerns related to Terberg equipment.
- Collaborate with our engineering and support teams to continuously improve the performance and efficiency of our tractors.
- Develop and maintain detailed documentation and training materials to facilitate knowledge transfer and enhance technical proficiency among stakeholders.
- Stay abreast of the latest advancements and trends in driveline technologies, incorporating best practices into our product offerings and support strategies.
- Conduct comprehensive training sessions for our dealer network on the operation, maintenance, and troubleshooting of our tractors.
Qualifications
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or related field (advanced degree preferred).
- Prior experience or strong interest in diesel engines, electric vehicles and alternative driveline systems.
- Ability to troubleshoot complex technical issues and provide effective solutions in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to effectively engage and educate diverse audiences.
- Willingness to travel throughout the American Continent, including visits to ports and logistic distribution centers.
- Strong organizational skills and attention to detail, with the ability to manage multiple projects and priorities simultaneously.
Why Join Terberg
- Dynamic and collaborative work environment with a focus on innovation and continuous improvement.
- Competitive salary and benefits package, including opportunities for professional development and career advancement.
- Travel opportunities across the American Continent, providing exposure to diverse cultures and environments.
- Join a global leader in industrial tractors with a proven track record of success and a commitment to excellence.
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TERBERG TAYLOR AMERICAS LLC