Business Processes, English Language, Gaming, High School Diploma, Maintain Compliance, Policy Development, Procedure Development, Regulations, Regulatory Compliance, Resolve Customer Issues, Table Games
Overview of Responsibilities -
Efficiently and courteously deal and protect assigned games as described in established policies and procedures, maintaining compliance with rules, laws and regulations.
Essential Job Duties -
- Provide appropriate and professional care and service to guests
- Acknowledge and greet warmly customers who play at or approach assigned games
- Conduct table transactions and provide signatory validations accordingly to Company and regulatory rules
- Ensure accuracy and completion of all signatory paperwork and transactions.
- Ensure the protection and integrity of assigned games, currency, chips, playing cards, dice and other assets in assigned areas
- Comply with gaming regulations, internal controls, policies and business processes
- Practice and foster open, clear, two-way communication with all related departments and superiors
- Interact with department and company employees in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way and cross-culture communications
- Maintain an up to date knowledge of Company events and promotions and answer customer enquiries
- Perform all other duties as assigned
Qualifications -
- Good proficiency in reading, writing, speaking and understanding English.
- High School Diploma
- Certification from an accredited dealing school or dealing experience in a licensed facility.