Fusion HCR is Hiring!
Position: Infor Systems Administrator
Location: Onsite – Las Vegas, NV
Type: Direct Hire
Industry: Gaming & Hospitality
Pay Rate: $25–$26/hour
Position Overview Fusion HCR is seeking a Systems Administrator focused on OPERA, Infor, and casino/hospitality management systems for a client in the gaming and hospitality industry. This role is ideal for someone with a support background who has worked with hotel, casino, or property management systems and is looking to grow into a more technical systems-focused position. The role will support day-to-day operations, user access, troubleshooting, and system performance across critical business applications in a 24/7 environment.
Key Responsibilities
Application & Systems Support
- Provide day-to-day support for hospitality and casino systems, including OPERA, Infor, or similar platforms
- Troubleshoot system issues, user access problems, and application errors
- Support system configurations, updates, and ongoing maintenance
- Assist with integrations between systems and ensure data flow accuracy
User Support & Operations
- Provide Tier 1 / Tier 2 support for internal users across business applications
- Manage user accounts, permissions, and role-based access
- Support onboarding/offboarding activities related to system access
- Work closely with business users to resolve functional and technical issues
System Monitoring & Stability
- Monitor system performance and escalate issues as needed
- Support backup processes, system availability, and uptime
- Assist in identifying and resolving recurring system issues
Collaboration & Documentation
- Partner with IT infrastructure, security, and vendor teams
- Work with third-party vendors for system support and issue resolution
- Maintain documentation for system processes, configurations, and troubleshooting steps
QualificationsRequired Experience- Experience supporting OPERA PMS, Infor, or similar casino/hospitality systems
- Background in application support, helpdesk, or systems support roles
- Experience troubleshooting user issues and system functionality
- Strong customer service and communication skills
Technical Skills- User access management and permissions
- Basic understanding of databases or system integrations is a plus
- Familiarity with enterprise environments (24/7 operations preferred)
Nice to Have- Experience with other property management systems (Yardi, Entrata, RealPage, etc.)
- Gaming or hospitality industry experience
- Exposure to Active Directory or basic infrastructure support
Additional Requirements- Must be able to pass a gaming background check
- Comfortable working onsite in a fast-paced, 24/7 environment
Fusion HCR Staffing LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.
The information contained in this job posting is for general informational purposes only. Fusion HCR Staffing reserves the right to modify, suspend, or discontinue any job posting at any time without notice. Employment is subject to satisfactory completion of background screening and other pre-employment requirements.