Information Officer 2 Anchorage or Juneau (PCN 065018)
Salary
$2,532.00 Biweekly
Location
Anchorage or Juneau, AK
Job Type
Full Time
Job Number
54504
Department
Family & Community Services
Division
Finance & Management Services
Opening Date
07/14/2026
Closing Date
7/24/2026 5:00 PM Alaska
Division
Departmental Support Services
Position Open To
Alaska Residents Only
Bargaining Unit
General Government
Range
17
Job Description
Come join the State of Alaska!
The Department of Family and Community Services,
Division of Departmental Support Services is
recruiting for full-time Information Officer 2
in Anchorage, Alaska or Juneau, Alaska
This position is open to Alaska Residents Only.
What You Will Be Doing: Be a vital part of our communication initiatives, writing and disseminating news releases, fact sheets, talking points, and public service announcements for various mediums. Utilize your communication skills to contribute to marketing, social media, and informational campaigns. Assist in creating educational and engaging content for our department's social media channels.
Mission and Values/Culture:
Join the dynamic team at the Department of Family and Community Services, where we are passionate about making a positive impact on the lives of vulnerable Alaskans. As an Information Office 2, you'll play a key role in shaping our communication and outreach efforts. Our mission is to provide support, safety, and personal well-being for vulnerable Alaskans through divisions such as Juvenile Justice, Alaska Pioneer Homes, Alaska Psychiatric Institute, and the Office of Children's Services.
Benefits of Joining Our Team:
Be part of a fun, collaborative team that values innovation and teamwork. Learn and grow your public information abilities by working closely with department leadership. Gain an in-depth understanding of the critical functions of our direct services divisions.
Work-life balance is a high priority and is supported through flexible work arrangements, hybrid telework, approved paid time-off, and a supportive environment that cherishes creativity, input, and opinions.
The Working Environment You Can Expect:
You'll be part of the Public Information Team, a centralized group of communications professionals. Working collaboratively on fast-paced and challenging projects, both independently and as part of a team. The work location is Anchorage or Juneau, offering stunning views, free parking, and central locations close to amenities.
For information on the Anchorage community (including schools, hospitals, housing) please review the Alaska Community Profiles.
Who We Are Looking For:
We are interested in candidates who possess some or all of the following position specific competencies:
A cover letter is NOT required for this position. Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.
To view the general description and example of duties for this position please visit following link: https://www.governmentjobs.com/careers/alaska/classspecs/891214?keywords=information%20officer&pagetype=classSpecifications
If you can imagine yourself in this role, we encourage you to apply!
Minimum Qualifications
Any combination of education and/or experience that provides the applicant with competencies in
Equivalent to those typically gained by:
Any combination of preparatory post-secondary education and/or progressively responsible experience in journalism, communications media, education, English, literature, fine arts, library science, radio, television, photography, advertising, marketing, sales, public relations and/or promotional work, freelance writing, technical writing and/or research, education, library work or other information dissemination field.
Special Note:
"Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.
"Typically gained by' means the prevalent, usual method of gaining the competencies expected for entry into the job.
"Training" and "education" in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes through formal and informal methods (such as classroom, on-line, self-study, and on-the job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as seminar) programs.
"Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.
Additional Required Information
SUPPLEMENTAL QUESTIONS:
The State of Alaska (SOA) uses four levels of proficiency to measure and describe an applicants level of competence in applying certain behaviors, knowledge, skills, and abilities to accomplish a specific task. The proficiency levels are Mastery, Fluency, Literacy, and Discovery. You will need to rate your proficiency for each competency listed in the supplemental questions.
You must also complete the "References" section in the application. In the reference section please provide contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job competencies, in which one (1) of the three (3) references must be a current or former direct supervisor.
Please be sure to check your junk folder for any messages that may be sent to you about this recruitment.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
COVER LETTER:
A cover letter is not required for this position. Your complete application, including supplemental questions that will be used as a writing sample, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.
EDUCATION:
To verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application. (Unofficial are okay, please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application, provided at the time of interview or if not provided, transcripts will be required prior to appointment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION:
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.
WORK EXPERIENCE:
When using work experience not already documented in your application, please provide the employer's name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.
RECRUITMENT SCOPE:
This position is open to Alaska Residents Only. Please check our residency definition to determine if you qualify.
LEGAL EMPLOYMENT:
The State's online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role of an employer sponsor.
NOTE: The State of Alaska does not provide VISA Employer sponsorships.
MULTIPLE VACANCIES:
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
APPLICATION NOTICE:
You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: http://doa.alaska.gov/dop/workplace/help
NOTICE:
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the govermentjobs.com domains. For information on allowing emails from the governmentjobs.com domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
EEO STATEMENT:
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
Contact Information
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
For specific information in reference to the position please contact the hiring manager:
Talent Acquisitions Team
fcs.fms.talentacquisition@alaska.gov
Careers with the State of Alaska offer MANY benefits
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)
Insurance Benefits
The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Optional Insurance Benefits
Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Retirement Benefits
See https://drb.alaska.gov/retiree/ for additional information
Paid Leave & Other Benefits
01
This position location is based in Anchorage or Juneau. Please indicate which location you wish to apply for:
02
Please rate your level of proficiency in Communications and Media: Knowledge of the production, communication and dissemination of information and ideas to inform and entertain via written, oral, visual media and social media.
03
Please rate your level of proficiency in Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
04
Please rate your level of proficiency in Multimedia Technologies: Knowledge of the principles, methods, tools, and techniques to develop or apply technology using text, audio, graphics, or other media.
05
Please rate your level of proficiency in External Awareness: Understands and keeps up to date on local, national, and international policies and trends that affect the organization and shape stakeholders' views; is aware of the organization's impact on the external environment.
06
Please rate your level of proficiency in Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
07
Please rate your level of proficiency in Professionalism: Consistently displays the collection of competencies and skill expected of a professional. Professionalism is defined by its key behaviors including being accountable for actions and assigned projects; practicing efficient work habits to effectively manage time and workload; clearly communicating and expressing thoughts and ideas in writing and in person; possessing the ability to understand how non-verbal communication impacts the workplace; working effectively as part of a team to achieve productive outcomes; and consistently demonstrating emotional intelligence, integrity, and ethical behavior.
08
Please rate your level of proficiency in Organizational Awareness: Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.
Required Question
Employer State of Alaska
Address PO Box 110201
Juneau, Alaska, 99811
Phone (800) 587-0430 (Statewide toll-free number)
(907) 465-4095 (Juneau and out-of-state callers)
Website http://workplace.alaska.gov/