INFORMATION OFFICER II

State Of California

Redding, CA

JOB DETAILS
SALARY
$7,498–$9,317
SKILLS
Administrative Management, Coaching, Customer Support/Service, Driver's License, Executive Assistant Skills , Graphics, Operational Support, People Management, Public/Media/Press/Analyst Relations, Time Management, Willing to Travel
LOCATION
Redding, CA
POSTED
2 days ago

Job Posting: Chief, Public Information/Legislative Affairs

Department of Transportation

JC-525852

  • Chief, Public Information/Legislative Affairs

INFORMATION OFFICER II

$7,498.00 - $9,317.00 per Month

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 8/1/2026

Application Methods:

Electronic (Using your CalCareer Account)

By Mail

Drop-off

Print Job

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Job Description and Duties

Under the administrative direction of the Deputy District Director, Administration (Manager II), the incumbent has full responsibility for providing management support and operational direction to the Public Information Office (PIO), including Public Information, Graphics, Customer Service Request (CSR), California Public Records Act (CPRA), and Executive Assistant functions. As a member of the District 2 Executive Staff, the incumbent works closely with the District Director and members of the Executive Team on matters involving public information, media relations, public outreach, and engagement. The incumbent serves as the primary District-level contact for Legislative Affairs, ensuring timely coordination, communication, and alignment with departmental priorities.

Eligibility for hire may be determined by your score on the Caltrans Equipment Operator II exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.

Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job.

https://forms.office.com/g/RyK102ty4G

https://youtu.be/oC9wIp8QalI

Apply today to join our team! We especially encourage applicants to check out our Caltrans Career Compass tool! The Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.

PARF# 02-27-0035 / JC 525852

You will find additional information about the job in the Duty Statement.

Working Conditions

Position is located at: 1657 Riverside Dr Redding, CA 96001

Multiple positions may be filled from this recruitment.

The incumbent will primarily work in an office setting furnished with modular furniture and standard artificial lighting. Occasional travel is required. When traveling on State business, the incumbent must possess a valid California driver's license and may be required to drive long distances, sometimes in adverse weather or traffic conditions. The incumbent may also work outdoors or visit project sites where exposure to dirt, noise, uneven surfaces, and extreme heat or cold may occur. This role may require carrying, lifting, or moving materials or equipment weighing up to 25 pounds. The incumbent must be able to navigate dynamic or high activity environments, adapt quickly to changing field conditions, and interact with staff and the public in various settings.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

  • INFORMATION OFFICER II

Additional Documents

  • Job Application Package Checklist
  • Duty Statement

Position Details

Job Code #:

JC-525852

Position #(s):

902-001-5595-XXX

Working Title:

Chief, Public Information/Legislative Affairs

Classification:

INFORMATION OFFICER II

$7,498.00 - $9,317.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Multiple

Work Location:

Shasta County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Facility:

California Department of Transportation

Department Information

Caltrans Mission: Improving lives and communities through transportation.

Caltrans Vision: A thriving and connected California.

The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success.

Department Website: www.dot.ca.gov

Director's EEO Policy: https://dot.ca.gov/programs/equal-employment-opportunity

Director's EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunity

Special Requirements

Statement of Qualifications (SOQ) Instructions: The Statement of Qualifications (SOQ) serves as documentation of each applicant's ability to present information clearly and concisely in writing. Please follow the instructions below; failure to include and complete the SOQ as instructed may result in the SOQ not being considered and in disqualification from the interview. Resumes and cover letters will not take the place of the SOQ. The SOQ must be typed, no more than two pages in length, and 12-point Arial font.

1) Describe your experience supervising or leading staff. In your response, include examples

demonstrating your ability to plan, assign, and review work; coach and develop staff; and ensure

the timely and accurate completions of task.

2) Please describe your experience managing a diverse workload while meeting work commitments, and

your ability to work effectively in a rapidly changing environment.

3) Describe your experience communicating with the public in response to inquiries and complaints.

4) Please describe how your education and/or work experience align with the duty statement.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: https://www.naces.org/members or https://aice-eval.org. Please redact birthdates and social security numbers

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 8/1/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Transportation

N/A

Attn: Caltrans DHR Contact

Certification Services MS-90

P O Box 168036

Sacramento, CA 95816-8036

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Transportation

Drop-Off Address

Caltrans DHR Contact

Classification and Hiring Unit - ECOS

1727 30th Street, MS 90

Sacramento, CA 95816

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -

Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Click HERE to view the Benefits Summary for Civil Service Employees in the State of California.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact:

Salvador Cardiel

(916) 491-0923

salvador.cardiel.jr@dot.ca.gov

Hiring Unit Contact:

Lisa Ciapponi

(530) 225-3050

lisa.ciapponi@dot.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Caltrans EEO Office

(844) 368-3367

Ask.eeo@dot.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Important Application Instructions:

The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-525852), PARF# 02-27-0035 and title of the position (Information Officer II) must be included on the STD. 678 form.

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

NOTE: Do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

About the Company

S

State Of California