Information Security IT Engineer 1

Salary Grade

Case Western Reserve University is committed to providing a transparent estimate of the salary range available for this position at the time of its posting. The salary range is between $56,395 and $71,340, depending on qualifications, experience, department budgets, and industry data.

Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.

Job Description

POSITION OBJECTIVE

Working under moderate supervision, the Information Security Engineer 1 provides basic services to operate and maintain core technical services, according to detailed procedures. The engineer will help to maintain the confidentiality, integrity, and availability of university-wide data and systems. The position supports the operation and monitoring of security controls, responds to incidents, and helps implement cybersecurity policies and best practices across the institution. This role collaborates across campus and provides a foundation for growth in information security engineering within the university.

ESSENTIAL FUNCTIONS

• Provide basic services to operate and maintain core technical services. Monitor security alerts and logs to identify potential threats, escalate incidents, and support timely remediation to minimize impact. (25%)
• Assist in identifying, assessing, and remediating vulnerabilities across systems, applications and endpoint security controls and configurations. (20%)
• Support the documentation, communication, and enforcement of security policies, compliance requirements, and risk management practices. Implement engineering configuration, installation, daily operation and maintenance procedures, trouble shoot, document, log, maintain and support security processes. Maintain incident, investigation, and compliance records as needed for audit and assessment. (20%)
• Implement and maintain network security configurations as directed. Provide guidance to end-users on security best practices and respond to security-related inquiries. Participate in campus-wide awareness efforts and provide Tier 2 support on security service desk tickets. (15%)

NONESSENTIAL FUNCITONS

• Engage in regular performance, goal setting and progress review discussions with supervisor. (5%)
• Perform identity-based security operations for user account lifecycle management. (5%)
• Assist in periodic physical security and access reviews. (5%)
• Work on university-wide projects. Participate in security audits, awareness campaigns, and other duties as assigned. (5%)

CONTACTS

Department: Regular contact with supervisor for review of performance, goals, and progress

University: Frequent interaction with tech managers and staff to coordinate issue resolution and service delivery.

External: Daily contact with faculty, staff, and students to address security needs and provide support.

Students: Regular contact with student employees to coordinate or supervise activities.

SUPERVISORY RESPONSIBILITIES

May supervise student employees.

QUALIFICATIONS

Experience/Education/Licensing: 1 year experience and Associates degree or relevant certification; OR High school education and 5 years of experience. Valid drivers license.

REQUIRED SKILLS

• Basic understanding of IT and cybersecurity principles (system and/or network administration).
• Awareness of risk analysis, incident response, and malware detection.
• Working knowledge in at least three areas such as endpoint protection, encryption, vulnerability management, or related domains.
• Technical troubleshooting and critical thinking abilities.
• Effective written and verbal communication skills; able to interact with technical and non-technical audiences colleagues, supervisors, and customers face to face.
• Ability to work both independently and collaboratively within a team; strong customer service skills.
• High ethical standards and demonstrated discretion/confidentiality.
• Ability to demonstrate successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
• Ability to meet consistent attendance.
• Willingness to learn and work with artificial intelligence (AI) tools and technologies.

WORKING CONDITIONS

Typical office and computer lab/data center environments; may require bending, kneeling, and lifting up to 45 pounds. May require driving a university vehicle and accessing restricted campus areas. Must be available to respond to after hours security incidents or emergencies as needed. This role requires being on campus at least three days per week to support in-person operational needs.

Hybrid Eligibility

This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.

EEO Statement

Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.

Reasonable Accommodations

Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.

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