Delta Health System is seeking an Information Services Technician to join in our patient-focused team.
Requirements:
Provides technical, software, hardware, and network problem resolution to all users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment
Two-year Associates degree or equivalent experience, preferred
Ability to read, write, hear, and verbally communicate effectively in English to the degree required to perform the job.
Expert knowledge of desktops and printers
Working knowledge of TCP/IP
Working knowledge of software installation, printers, faxes, scanners, etc.
Experience with Microsoft Office and other interrelated applications
Experience with Microsoft Active Directory
Basic knowledge of servers
Knowledge of multiple computer platforms (including but not limited to MS Windows, MS Office, Meditech Magic, and Cerner Millennium)
Numbers & Facts
Location
Greenville, MS
Skills
Call Centersunmatched
Cerner Millenniumunmatched
Communication Skillsunmatched
Computer Systemsunmatched
Desktop PCunmatched
Document Scannersunmatched
English Languageunmatched
Fax Machinesunmatched
MEDITECHunmatched
Microsoft Active Directoryunmatched
Microsoft Officeunmatched
Microsoft Windows Operating Systemunmatched
Multiplatform/Cross-Platformunmatched
Printersunmatched
Problem Solving Skillsunmatched
Software Installationunmatched
TCP/IP (Transmission Control Protocol/Internet Protocol)unmatched
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