Information Systems Analyst V - SR-24

Information Systems Analyst V - SR-24

Salary

$72,516.00 Annually

Location

Future vacancies with immediate vacancies in Hilo, HI

Job Type

Permanent & Temporary Positions

Job Number

2026-00068

Department

Information Technology

Division

Systems Support

Opening Date

05/31/2026

Closing Date

6/9/2026 11:59 PM Hawaii

• Description
• Benefits
• Questions

Duties Summary

Designs and develops information technology systems and procedures involving the analysis and evaluation of information systems requirements and operating methods for a major area of information technology, requiring the integration and coordination of several sections; develops plans for the implementation of recommended systems and procedures; may serve as a working supervisor; may serve as a technical expert in a highly specialized, complex field; and performs other related duties as required.

There are two (2) immediate permanent full-time vacancies with the Department of Information Technology - Systems Support Division in HIlo.

The eligible list may be used for other permanent and temporary vacancies as they arise during the life of the list. Temporary appointment may lead to conversion to permanent appointment.

Examples of Duties

• Plans and carries out various fact finding tasks to secure pertinent data on the information systems needs and problems of departments
• Conducts studies related to work flow, work measurement, time distribution, organizational and functional relationships, form designs, etc.
• Meets with and interviews personnel from various levels of management and operations; analyzes and coordinates subsystems.
• Determines the feasibility of the conversion of operations and procedures to information technology systems.
• Analyzes procedures from the standpoint of feasibility of using different systems, their capacities, cost, etc.
• Prepares comprehensive reports of findings and recommendations.
• Prepares overall plans and develops detailed procedures and processes for conversion to information systems utilizing current technologies including the preparation of flow charts and functional block diagrams.
• Integrates the various systems and procedures with the needs and requirements of the various agencies whenever possible.
• Works in close cooperation with representatives of operating department(s).
• Prepares and maintains procedural and support manuals.
• May conduct management studies associated with other program or management objectives and needs; prepares reports of work activities and correspondence.
• Reviews work results and follows through to see that management and staff officials have a clear understanding of problem areas.
• Provides guidance and assistance in implementing recommendations accepted by the administrator of units serviced.
• May serve as a working supervisor and supervise analysts, programmers, and support personnel in specific program areas.
• Coordinates work performed with supervisors or analysts in other functional areas.
• Trains lower level analysts as assigned.
• Performs other related duties as assigned.

Minimum Qualification Requirements

Training and Experience:

A combination of education and experience substantially equivalent to:

• graduation from an accredited college or university with a bachelors degree (scan and attach a copy of your official college transcript to your application), and
• three and one-half (3 ½) years of work experience in the research, analysis and design of information technology systems, and
• at least one (1) year of which must have been at the fully competent level comparable to the Information Systems Analyst IV level class, and
• one (1) year of experience in the cybersecurity specialty area, and
• possession of a valid State of Hawai`i drivers license (Class 3) or any other valid comparable drivers license at time of filing. (You will be required to submit your valid drivers license at time of hire).

Note: Foreign transcripts must be accompanied by an official credential evaluation report to determine U.S. equivalency. (Scan and attach a copy of your official credential evaluation report to your application.)

Substitutions Allowed:

1. Excess experience at the fully competent level in computer systems analysis, which involved the research, analysis and design of information technology systems, may be substituted for education on a one for one basis (i.e., one (1) year experience for one year of education).

2. A bachelors degree from an accredited college or university in Information Technology, Computer Science, or Management Information Systems may be substituted for six (6) months of the required information systems analysis experience.

3. A masters degree from an accredited college or university in Computer Science or Management Information Systems may be substituted for one and one-half (1 ½) years of the required information systems analysis experience.

Examination: All applicants who meet the minimum qualification requirements will be assigned a score of 70 points. An education and experience evaluation will be conducted based on the applicants training, education and experience as presented in the application.

Please read the minimum qualification requirements carefully. Be certain to list all pertinent training and experience, as this may be important in determining your examination score. It is essential that the applicant describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and year), and indicate the number of hours worked per week.

Attach all required documentation (e.g. official transcript, professional license(s)/certification(s), DD-214, etc.) at the time of submitting your application.

Note: In-person interviews and/or further testing in Hawaii County may be required at the discretion of the hiring department/agency. If in-person interviews and/or further testing are required, applicants who are referred to the hiring department/agency must be available to participate in person and at their own expense at that phase of the selection process.

Knowledge of: principles and practices of public administration, supervision, organization, and management; information systems and analysis, design, and development; office systems and procedures; knowledge of electronic computers, data storage media/devices and other peripheral equipment, their capabilities and general processes; computer programming techniques; technical aspects of information technology, e.g., data base/data communication concepts; data sources and flow, interactions of complex systems, and capabilities and limitations of systems software and computer equipment; local and wide area network systems, as applicable; research and analytical methods and techniques; and principles of report writing.

Ability to: gather, analyze, correlate, and evaluate facts, and make sound judgments; apply analytical reasoning; read and comprehend information technology manuals and other written materials; determine feasibility of converting various manual work processes to computer operations; analyze and apply machine capabilities to data processing operations; understand the legal and procedural requirements and the functions and organization of the programs under study; plan efficient layouts, workflow procedures and processes, and integrate these into a complete information technology systems plan; prepare clear and concise reports and operating procedures; and establish an effective working relationship with manufacturers representatives, departmental officials and employees.

Physical Requirements: Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations.

Physical Effort Grouping: Light

Benefits of County employment: The County of Hawai'i offers a competitive compensation package. Your total compensation is comprised of your salary and a generous range of valuable benefits, subject to eligibility requirements.

• Flexible Working Arrangements: Options may include alternate work schedules (4-10) and flexible working hours. (Not all Departments/Agencies participate and not all positions are eligible.)
• Vacation: Start accruing paid vacation time immediately upon hire - up to 21 days per year.
• Sick Leave: Start accruing paid sick leave time immediately upon hire - up to 21 days per year.
• Holidays: The County provides 13 paid holidays per year (plus General Election Day when applicable).
• Training and Development: The County has a variety of training and development opportunities for employees.
• County Tuition Reimbursement Program: This scholarship program rewards employees who take the initiative to advance their education and learning.
• Public Service Loan Forgiveness (PSLF) Program: You may be eligible for this federal program which forgives portions of federal student loans for individuals working in public service.
• Retirement Plan: The Employees' Retirement System is a qualified defined benefit public pension plan that provides retirement, disability, survivor and other benefits to all eligible full-time and part-time county employees in the State of Hawaii as well as their beneficiaries.
• Deferred Compensation: Save additional money for retirement - this voluntary supplemental retirement savings plan allows for the investment of tax-deferred contributions.
• Flexible Spending Plan: Use pre-tax dollars to pay for qualified dependent care and/or medical expenses, as well as insurance premiums.
• Health Benefit Plans: The County of Hawai'i offers a variety of health benefit plans for eligible employees.
• Employee Assistance Program (EAP): This voluntary assistance program provides employees and their family members with free professional and confidential assistance in overcoming personal and work-related problems.
• Group Life Insurance: Free life insurance policy for active employees.
• Credit Union Membership
• Other Leaves: You may be eligible for other leaves, including Family Leave, Funeral Leave, Leave Sharing, Military Leave, Donor Leave, Victims Protection Leave, as well as leave for Parent-Teacher Conferences, Disaster Relief, Blood Bank Donations, and Jury Duty.

All benefits are subject to eligibility requirements and change due to legislative actions and/or changes negotiated through collective bargaining. Please check out the benefits tab for additional information.

Supplemental Information

Please scan and attach these supporting documents to your on-line application, if required:

• an official college transcript,
• a valid drivers license,
• a temporary assignment verification,
• professional licenses, and/or
• certificates.

Veterans applying for veterans preference points shall also scan and attach their DD-214 form and as needed, their VA claim letter to the on-line application.

ELECTRONIC NOTIFICATION TO APPLICANTS:

Please ensure that the email address and mobile phone number you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails and text messages or fail to check your email box or NEOGOV account INBOX in a timely manner. Checking your NEOGOV account INBOX daily is recommended and is the most secure method to check on notices sent to you. This is a new feature created by our vendor, NEOGOV.

Please add info@governmentjobs.com to your contact list. Open your NEOGOV account using your user name and password. In the upper right hand corner of the account is your name, and under your name, click on INBOX to view all notices sent you. The notices will appear here in the INBOX even in the event you dont receive it on your cell phone, computer, or other electronic device. This is the best way to check and view all notices sent to you.

You will receive a confirmation email upon successfully submitting your application. Failure to receive this confirmation email, indicates that your application was not submitted.

APPLICATIONS MUST BE FILED ONLINE AT:

https://www.governmentjobs.com/careers/countyhawaii

E-mail: jobs@hawaiicounty.gov

Benefits of County employment: The County of Hawai'i offers a competitive compensation package. Your total compensation is comprised of your salary and a generous range of valuable benefits, subject to eligibility requirements.

• Flexible Working Arrangements: Options may include alternate work schedules (4-10) and flexible working hours. (Not all Departments/Agencies participate and not all positions are eligible.)
• Vacation: Employees start accruing paid vacation time immediately upon hire. 14 hours are earned after a full month of service, which equals to 21 days per year, with a maximum accumulation of 90 working days.
• Sick Leave: Employees start accruing paid sick leave time immediately upon hire. 14 hours are earned after a full month of service, which equals to 21 days per year, with no limitation on the amount of sick leave that may be accumulated.
• Holidays: The County provides 13 paid holidays per year (plus General Election Day when applicable).
• Training and Development: The County provides a variety of training and development opportunities for employees.
• County Tuition Reimbursement Program: Scholarship program for employees who take the initiative to advance their education and learning, subject to eligibility requirements and reimbursement limits.
• Public Service Loan Forgiveness (PSLF) Program: A federal program forgiving the balance of federal student loans for individuals working in public service. For program requirements and additional information, please visit https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
• Retirement Plan: The Employees' Retirement System is a qualified defined benefit public pension plan covered under Section 401(a) of the Internal Revenue Code. It provides retirement, disability, survivor and other benefits to all eligible full-time and part-time county employees in the State of Hawaii as well as their beneficiaries. For more information visit https://ers.ehawaii.gov
• Deferred Compensation: Eligible employees may participate in the Island Savings Plan (a deferred compensation plan as provided under Section 457 of the Internal Revenue Code.) This is a voluntary supplemental retirement savings plan that allows for the investment of tax-deferred contributions into a variety of investment options.
• Flexible Spending Plan: Eligible employees can use pre-tax dollars to pay for their portion of insurance premiums, qualified dependent care and/or medical expenses.
• Health Benefit Plans: The County of Hawai'i offers the following health benefit plans for eligible employees:
• Medical Plan (HMO or PPO)
• Vision Plan
• Dental Plan
• Prescription Drug Plan

These benefits are administered by the Hawaii Employer-Union Health Benefits Trust Fund. For more information about current employee contribution rates and plans see the EUTF website (https://eutf.hawaii.gov).

• Employee Assistance Program (EAP): The County offers a voluntary assistance program which provides its employees and their family members with free professional and confidential assistance in overcoming personal and work-related problems.
• Group Life Insurance: The County provides a free life insurance policy for active employees.
• Credit Union Membership
• Other Leaves: You may be eligible for other leaves, such as: Family Leave, Funeral Leave, Leave Sharing, Military Leave, Victims Protection Leave, Parent-Teacher Conferences, Disaster Relief, Blood Bank Donations, Donor Leave, and Jury Duty.

All benefits are subject to eligibility requirements and to legislative and/or changes negotiated through collective bargaining.

01

REQUIRED SUPPLEMENTAL QUESTIONS. The information provided to these Supplemental Questions may be used in combination with your application to determine whether you meet the minimum qualification requirements and/or your final score. Failure to provide detailed and complete information may result in your application being rejected or you receiving a lower score. Please do not submit a resume in place of completing the Supplemental Questions. Any information you submit may be verified.

When applying for this position, I understand that I must thoroughly complete the Education and Work Experience Sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking.

I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected or my receiving a lower examination score. I also understand that I may not submit resumes in lieu of filling out the application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information.

• I acknowledge that I have read and understand the above information.

02

Applicants must meet all the requirements for the position they are seeking as of the closing date of the recruitment, unless otherwise specified. Your possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position. It is essential that you describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and year), and indicate the number of hours worked per week.

Note: Calculation of experience is based on full-time, 40-hour work weeks. Part-time experience must be pro-rated. Example: Twelve months of experience at 20 hours per week is equivalent to six months of experience. In addition, hours worked in excess of 40 hours per week, per work experience, will not be credited. Example: Twelve months of experience at 60 hours per week is equivalent to one year, not one and one-half years.

• I acknowledge that I have read and understand the above information.

03

Did you graduate from an accredited college or university with a bachelors degree? Note: Foreign transcripts must be accompanied by an official credential evaluation report to determine U.S. equivalency. (Scan and attach a copy of your official credential evaluation report to your application.)

• Yes
• No

04

Did you scan and attach a copy of your official college transcript to your application?

• Yes
• No

05

Do you have three and one-half (3 ½) years of work experience in the research, analysis and design of information technology systems?

• Yes
• No

06

If you answered "Yes" to question #5, please describe where you gained your work experience. Treat each change in employer or position separately. Include the following information:

A. Employers name

B. Your job title

C. Employment dates (from month/day/year to month/day/year)

D. Hours worked per week

E. Detailed description of your duties in the research, analysis and design of information technology systems

F. The percentage of time you spent performing this work

If you answered "No" enter N/A.

Be specific and complete ALL questions for ALL experience you are claiming. The following are unacceptable responses:

• See above
• Refer to resume
• See attached

07

If you answered "Yes" to question #5, was one (1) of those years at the fully competent level comparable to the Information Systems Analyst IV level (the journeylevel systems analyst level) class?

• Yes
• No

08

If you answered "Yes" to question #7, please describe where you gained your work experience. Treat each change in employer or position separately. Include the following information:

A. Employers name

B. Your job title

C. Employment dates (from month/day/year to month/day/year)

D. Hours worked per week

E. Detailed description of your duties

F. The percentage of time you spent performing this work

If you answered "No" enter N/A.

Be specific and complete ALL questions for ALL experience you are claiming. The following are unacceptable responses:

• See above
• Refer to resume
• See attached

09

Do you have one (1) year of experience in the cybersecurity specialty area?

• Yes
• No

10

If you answered "Yes" to question #9, please describe where you gained your work experience in the cybersecurity specialty area. Treat each change in employer or position separately. Include the following information:

A. Employers name

B. Your job title

C. Employment dates (from month/day/year to month/day/year)

D. Hours worked per week

E. Detailed description of your duties

F. The percentage of time you spent performing this work.

If you answered "No," enter N/A.

Be specific and complete ALL questions for ALL experience you are claiming. The following are unacceptable responses:

• See above
• Refer to resume
• See attached

11

Do you have a valid State of Hawai`i drivers license (Class 3) or any other valid comparable drivers license at the time of filing? (You will be required to submit your drivers license at time of hire).

• Yes
• No

Required Question

Employer County of Hawai`i

Address Department of Human Resources

101 Pauahi Street, Suite 2

Hilo, Hawaii, 96720

Phone 808-961-8361

Website http://jobs.hawaiicounty.gov