Information Systems Specialist, Lead

Job Description - Information Systems Specialist, Lead (26000878)

Job Description

Information Systems Specialist, Lead - 26000878

Description

:

Information Specialist Lead

Office of Undergraduate Admissions

The Office of Undergraduate Admissions seeks an experienced Information Systems Specialist, Lead to support the technology infrastructure that drives recruitment and application processing. This position is responsible for the day-to-day execution of CRM (Slate) and Banner operations, ensuring data accuracy, efficient workflows, and timely processing of admissions-related information. The role supervises the Data and Technology Team at the task level and implements technical processes as directed by the Director of Processing and Technology.

Essential Duties & Responsibilities

CRM Operations and Configuration

• Execute and monitor daily CRM activities, including rules, workflows, imports, and data updates, as directed by the Director.
• Configure forms, uploads, and queries in Slate to support recruitment and application processing needs.
• Perform data integrity checks and resolve errors in Slate and Banner systems including Axiom.
• Conduct annual Banner testing and assist with system updates and maintenance.
• Ensure orate with the Director to ensure all Slate components that students interact with meet ADA accessibility standards and comply with university accessibility guidelines.

Data Integrity and Quality Control

• Implement processes to ensure accurate and timely data entry for prospects, applicants, admits, and confirmed students.
• Run quality control reports and reconcile data discrepancies according to established standards.

Technical File Management and System Maintenance

• Manage technical file imports and data exchanges from external sources (e.g., test scores, transcripts) following established procedures.
• Monitor automated jobs and troubleshoot failed imports or processing errors.

Team Supervision, HR Coordination, and Training

• Provide daily direction and task-level supervision to the Data and Technology Team, including two Information Systems Specialists (Intermediate) and one Enrollment Services Assistant.
• Monitor team productivity and ensure adherence to timelines and quality standards.
• Develop and maintain user guides and training materials for CRM processes.
• Conduct training sessions for admissions staff on system functionality and updates.

Essential Skills & Abilities

• Strong technical skills in CRM systems (Slate preferred) and student information systems (Banner).
• Ability to create and maintain queries, reports, and workflows within CRM platforms.
• Excellent written and verbal communication skills for training and documentation.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of admissions processes and university policies.

Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee's direct supervisor.

Qualifications

:

Minimum Hiring Qualifications:

Bachelor''s degree and three years of related experience; or a combination of education and related experience.

Preferred Hiring Qualifications:

Five years of experience in information systems or enrollment technology, including supervisory responsibilities; or an equivalent combination of education and related experience.

College/Business Unit

: Enrollment Management

Department: Undergraduate Admissions

Location

: Atlanta Campus

Shift: M-F, 8:30AM-5:15PM

Salary : $55,100- $69,000

Pay Grade: 19

FLSA Status: Exempt

Job Type: Full Time (Benefits Eligible)

Job Posting

: 06/25/26, 5:41:50 PM

Closing Date

: 07/10/26, 9:29:00 AM

Special Instructions:

To be fully considered for this position all candidates at the time of submission must provide the following documents:

• A complete and accurate GSU application
• Resume

Finalist candidates will need to submit name and contact information for three references.

Georgia State University ValuesCOMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better placeINTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents USG Core Value StatementThe University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment OpportunityGeorgia State University is an equal opportunity employer with regard to veterans and individuals with disabilities and prohibits discrimination on the basis of an individual's race, color, religion, sex, national origin, age, disability,, genetic information, or protected veteran status. Background CheckSuccessful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record. Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its students'' and employees'' safety and security.It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office.

Please note, Georgia State University's career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.

Georgia State University prohibits discrimination on the basis of an individual''s age, color, disability, genetic information, national origin, race, religion, sex, or veteran status.