Information Systems Supervisor
Salary
$111,126.02 - $135,074.40 Annually
Location
Contra Costa County, CA
Job Type
Permanent Full-Time
Job Number
LBHB-2026A
Department
Employment & Human Services
Opening Date
06/05/2026
Closing Date
6/19/2026 11:59 PM Pacific
FLSA
Exempt
Bargaining Unit
ZA
The Position
Bargaining Unit: Local 21 - Supervisory Management
Contra Costa County is recruiting to fill one (1) Information Systems Supervisor vacancy in the Employment and Human Services Department.
Contra Costa County's Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity.
We are looking for someone who is:
What you will typically be responsible for:
A few reasons you might love this job:
A few challenges you might face in this job:
Competencies Required:
Desirable Qualifications:
This classification is also used by the Library Department. The eligible list established from this recruitment may also be used to fill those vacancies.
To read the complete job description, please visit the website: www.cccounty.us/hr
The eligible list established from this recruitment may remain in effect for six (6) months.
Minimum Qualifications
Education: Possession of an Associate of Arts degree from an accredited college or university with a major in computer science or a closely related field.
Experience: Three (3) years of full-time, or its equivalent, experience in use, installation, and evaluation of personal computer software packages for a variety of applications.
Substitution: Additional experience of the type noted above may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years.
One year of additional experience may be substituted when possessing one of the following current and valid certifications: Cisco Certified Network Associate (CCNA), Juniper Networks Certified Internet Associate (JNCIA), or CompTIA Net+, CompTIA Security+, Microsoft Certified Associate.
Selection Process
Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. A completed Supplemental Questionnaire is required at the time of applying.
Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be arranged to evaluate and select the best-qualified candidates for invitation to the next phase of the examination.
Training and Experience Evaluation: Consists of an evaluation of each candidates relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%)
The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.
CONVICTION HISTORY
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.
DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
For recruitment-specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us. For any technical issues, please contact the Government Jobs applicant support team for assistance at + 1 855-524-5627.
To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits
01
The purpose of the questionnaire is to provide applicants the opportunity to elaborate on their experience, education, and training for this position and to assist the HR staff in assessing each applicants qualifications. Your responses to the questionnaire will be used to better understand your relevant experience, education, and training to determine which applicants will be invited to participate in the next step of the recruitment process. Do not answer any of the questions by indicating "see attached application or see resume."
02
I possess an Associate of Arts (AA) degree from an accredited college or university with a major in computer science or a closely related field.
03
Please list the name of your AA major. If you do not possess the education as described, type "N/A".
04
I have at least three (3) years of full-time, or its equivalent, experience in use, installation, and evaluation of personal computer software packages for a variety of applications.
05
Describe your experience with the use, installation, and evaluation of personal computer software packages. Be specific and include the name of the place you worked and how long you worked there.
06
I am substituting additional experience of the type noted above for the required education on a year-for-year basis up to a maximum of two (2) years. If this does not apply to you, select "N/A".
07
I understand that I may be required to provide the hiring department with a copy of my transcripts.
08
How many years of experience do you have supervising or leading staff responsible for information systems support, help desk operations, or network/application support?
09
How many years of experience do you have coordinating or supporting the implementation, installation, or maintenance of computer systems, software applications, or network infrastructure?
10
How many years of experience do you have providing or overseeing technical support, including troubleshooting hardware, software, or network-related issues?
11
How many years of experience do you have coordinating with internal departments, vendors, or IT teams to support system implementations, resolve technical issues, or deliver technology services?
12
How many years of experience do you have managing or supporting technology-related inventory, asset tracking, or procurement of hardware and software?
13
By checking this box, I am confirming that all statements made in this supplemental questionnaire and on the application are accurate and true; and I understand that misstatements or omissions of material facts will result in being rejected from this recruitment process, or released from future employment with Contra Costa County.
Required Question
Employer County of Contra Costa