Advertising, Audiovisual, Call Centers, Communication Skills, Computer Software, Customer Support/Service, Data Visualization, Desktop PC, Hardware Administration, Hardware Installation, Hardware Upgrades, Help Desk, Identify Issues, Information Technology & Information Systems, Maintenance Services, PC Hardware, PC Software, Presentation/Verbal Skills, Problem Solving Skills, Software Administration, System Operations, Systems Administration/Management
Posting Details
Posting Detail Information
Student Requisition Number 2027001STP Job Title Information Systems Technician Number of Positions Available 3 Funded by Federal Workstudy only Yes Description of Job Duties and Responsibilities
Students will provide computer help desk support to students, faculty, and staff of Fairmont State University. May assist full time Information Systems Technicians as well as end users by providing desktop computing support including software and hardware installation, upgrades, and troubleshooting.
Specific tasks (assigned by full-time staff), may include:
- Respond to service requests at user site
- Assist with moving computing equipment to/from/within campus locations
- Staff the Call Center
- Assist in the use, repair, and deployment of audio/visual or data projection equipment
- Assist in the set up/production of temporary A/V systems for campus wide events
- Ensure that complex problems are referred to appropriate full-time staff
- Other duties as assigned.
Student will work approximately 15-20 hours per week (usually daytime hours, but may include some evening and weekend hours).
Minimum Qualifications
- Good customer service and communication skills
- Working knowledge of personal computer hardware and software
- Able to understand complex systems operations and follow instructions carefully and completely
- Abe to think logically and to coordinate with others in problem solving
- Able to work independently
- Able to present a service-oriented professional approach in dealing with end-users
- Able to physically lift and move desktop computing or A/V equipment
Preference given to students who have the ability to work more than one semester.
Notes to Applicant Student Appointment Length Academic Year Base Hourly Rate 11.00-14.00 Quicklink for Posting https://www.fairmontstatejobs.com/postings/10891
Department/Supervision
Department Tech Commons Employment Location Main Campus Position will report to (title) Manager, Tech Commons
Recruitment/Advertising
Anticipated Hire Date 07/01/2026 Job Posting Date 06/11/2026 Job Close Date
Supplemental Questions
Required fields are indicated with an asterisk (*).
F
Fairmont State University