Information Technologist IV – Digital Trainer

nFocus Solutions

Fort Lee, VA

JOB DETAILS
JOB TYPE
Full-time
SKILLS
Acceptance Testing, Analysis Software, Build Management, Business Solutions, Computer Maintenance, Computer Science, Configuration Management, Data Management, Data Quality, Database Administration, Dell Computers, Diversity, Documentation, Government, Hardware Administration, Hardware Configuration Management, Hardware Repair, Hewlett-Packard Product Family, Identify Issues, Information Technology & Information Systems, Laboratory Management, Local Area Network (LAN), Logistics, Maintain Compliance, Maintenance Services, Microsoft Active Directory, Microsoft Exchange Server, Microsoft Internet Security and Acceleration Server (ISA), Microsoft Product Family, Microsoft SQL Server, Microsoft SharePoint, Microsoft Windows Operating System, Microsoft Windows Server, Network Administration/Management, Network Systems, Nonprofit, Operating Systems, Oracle Solaris (fka Sun Microsystems Solaris), People Management, Problem Solving Skills, Quality Management, Requirements Management, Root Cause Analysis, Sales Management, Satellite Communications, Secret Clearance, Service Delivery, Software Administration, Software Development, Software Testing, System Lifecycle, Systems Administration/Management, Systems Analysis, Systems Maintenance, T-2 / DS2, Technical Analysis, Technical Writing, Test Lab, Training/Teaching, United States Department of Defense (DoD), VLAN (Virtual Local Area Network)
LOCATION
Fort Lee, VA
POSTED
11 days ago
Information Technologist IV – Digital Trainer

Location: Fort Lee, VA
Clearance: Active Secret (Required)
Job Type: Full-Time | On-Site

Join a mission-critical team supporting CASCOM G-6 by maintaining and enhancing Army Digital Training systems across multiple schools and environments. This role ensures training systems, applications, and supporting infrastructure remain fully operational, directly enabling classroom instruction, simulations, and mission readiness.

Responsibilities
  • Support and maintain current operating systems, applications, and Digital Training systems across enterprise and classroom environments
  • Provide systems analysis, diagnosis, troubleshooting, and resolution for complex training systems and supporting infrastructure
  • Serve as the G-6 point of contact for Logistics Information Systems (LIS), including GCSS-Army, Mission Command systems, and other training platforms
  • Support Program of Instruction (POI) training systems, including system setup, configuration, modification, and sustainment
  • Develop and execute Software Qualification Tests (SQT) and Software Acceptance Tests (SAT) in support of training system updates and modifications
  • Perform technical analysis and documentation of system changes, ensuring compliance with design specifications, COOP requirements, and operational standards
  • Act as a Subject Matter Expert (SME) for training system applications, providing guidance across all supported organizations
  • Analyze system problems and recommend enhancements to improve training effectiveness and system performance
  • Perform technical evaluations of systems, including loading libraries, restoring data, validating configurations, and maintaining documentation
  • Provide system, database, and network administration support, including server builds, database resets, account management, VLAN configuration, and system imaging
  • Maintain and support standalone, web-based, and internal network systems across Army Sustainment University and associated schools (OD, QM, TC)
  • Conduct site and system analysis to assess infrastructure requirements (power, networking, environmental controls, hardware configurations)
  • Support training system lifecycle management, including setup, reconfiguration, and sustainment of legacy and non-program-of-record systems
  • Troubleshoot and resolve system, software, database, and LAN issues, ensuring minimal disruption to training operations
  • Respond to system problem reports, perform root cause analysis, implement fixes, and validate solutions
  • Evaluate proposed system and procedural changes, recommending optimal technical approaches
  • Support hardware maintenance and repair for systems including Dell and HP platforms
  • Ensure all systems comply with DoD, Army, NETCOM, T2COM, and CASCOM policies and standards
Required Experience
  • Bachelor’s degree in computer science, Information Systems or related field of study, or five (5) years related experience for the Server Administrator position.
  • Eight (8) or more years related experience for the IT Tech IV position.
  • Minimum of eight (8) years’ experience supporting a Microsoft Windows-based environment in an IT Tech IV position.
  • SA-Minimum of five (5) years’ experience supporting Microsoft, Solaris, or other server-based environment in a Server/Systems Administrator position.
  • Experience deploying Microsoft Windows systems.
  • SA-Minimum of three (3) or more years of specialized experience working with Windows Server 2019, Microsoft Exchange, Microsoft Forefront Threat Management Gateway (Forefront TMG), formerly known as Microsoft Internet Security and Acceleration Server (ISA), Share Point, SQL Server 2019, and Active Directory planning and implementation.
  • Experience in DoD architectures and communications initiatives such as tactical networks, and commercial satellite communications, LAN, systems administration, configuration management tools and techniques, and the knowledge and experience setting up and managing software testing labs.
Education / Certifications
  • Bachelor’s degree in Information Technology, Computer Science, or related field
    (OR equivalent combination of education and experience)
  • Security+ (IAT II) required

About nFocus Solutions
nFocus Solutions is dedicated to the development of innovative technologies and intelligent business solutions for the public sector. We are a leading provider of applications, services, and technologies that nonprofit organizations, communities, first responders and government agencies rely on to deliver services to the public at large. Our high-quality data management and analysis software enable our clients to achieve clear, well-defined results that change the world.

At nFocus Solutions, we are committed to a diverse and inclusive workforce. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of innovation. nFocus Solutions is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.


 

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nFocus Solutions