Information Technology Analyst I/II/III (Multimedia Systems)

Information Technology Analyst I/II/III (Multimedia Systems)

Salary

$72,363.20 - $127,067.20 Annually

Location

City Hall, 505 S. Vulcan Avenue, Encinitas, CA

Job Type

Full-Time Regular

Job Number

26-24

Department

Information Technology

Opening Date

05/29/2026

Closing Date

6/12/2026 12:00 PM Pacific

• Description
• Benefits
• Questions

The Position

The City of Encinitas is seeking a skilled and knowledgeable Information Technology Analyst (Multimedia Systems), to oversee smooth operation of public infrastructure related to Audio Visual equipment and manage public meeting technical requirements. Incumbents in this position are responsible for planning, creating, and maintaining multimedia materials including video production, web, and social media solutions. Activities require technical knowledge and experience in the assigned area. Responsibilities include providing high-quality meeting audio-visual support, assisting with web content management, video production, digital accessibility compliance, and routine multimedia support activities.

The ideal candidate will demonstrate strengths in the following areas of expertise:

• AV Support: A minimum of two (2) years of direct, hands-on experience providing professional audio-visual (AV) support for public agency meetings. This must include:

• Meeting support with public officials for city meetings subject to the Californias Brown Act

• Audio conferencing configuration and troubleshooting experience.

• Live broadcast and streaming operations experience.

• Proficient, real-time video switcher operation during live broadcasts.

• Troubleshooting Knowledge: Proven ability to rapidly diagnose, isolate, and resolve complex hardware, software, and signal-flow issues in integrated AV, broadcast, and digital environments under active, live-broadcast pressure.

• Production & Design Proficiency: Demonstrated proficiency in graphic design, end-to-end video production, and character generation (CG); As it relates to live broadcast/cablecast infrastructure.

• Compliance & Legislative Knowledge: Practical knowledge of California's Brown Act regulations, a solid understanding of hybrid meeting infrastructure, and proficiency in digital accessibility requirements to ensure strict public meeting and municipal digital media compliance.

• Interpersonal Skills: Outstanding customer service and interpersonal skills, with the ability to maintain a calm, professional, and reassuring demeanor when assisting elected officials, city staff, and the public under tight deadlines and live broadcast conditions.

• Organizational Skills: Demonstrated ability to manage time effectively, remain highly organized, and successfully balance multiple competing deadlines at once in a dynamic municipal environment.

Additionally, the following certifications and qualifications are considered preferred or highly desirable:

• Professional AV Certifications: Industry-recognized technical certifications such as AVIXA (Certified Technology Specialist - CTS, CTS-D, or CTS-I), or technical credentials from leading manufacturers such as Extron, Crestron, or BiAmp.
• Agenda & Public Meeting Software: Experience with administering public meeting management and agenda software platforms (such as Granicus, CivicPlus, eScribe, Public Input, or similar municipal systems) is considered a strong plus.

Examples of Important & Essential Duties (included but not limited to)

Essential Duties: (These duties are a representative sample; position assignments may vary.)

• Video System Administration: Video production system administration, including user access control, backups, and security.
• Accessibility Compliance: Verifies, remediates, and maintains multimedia assets and website uploads to ensure alignment with WCAG standards and California government digital accessibility laws (e.g., implementing closed-captioning, alt-text, and screen-reader friendliness).
• Equipment Operation: Operates, configures, and maintains a variety of professional video, audio, and lighting equipment.
• Live Productions: Sets up, tests, and performs live shots/broadcasts for marketing, informational campaigns, and public council meetings.
• Collaboration: Works collaboratively with city staff, leadership, and various City departments to create, shoot, edit, and produce high-quality video and multimedia productions for web, broadcast and social media outlets.
• Troubleshooting: Performs routine and emergency website, audio-visual, and live broadcast troubleshooting and hardware/software configuration.
• Applications Management: Routinely updates and patches web software integrations, audio-visual control software, and public meeting management applications to ensure continuous uptime, security, and standards compliance.
• Asset Management: Manages mobile audio-visual equipment assets, tracking inventory, schedules, upgrades, and preventative maintenance cycles.
• Help Desk Ticket Resolution: Responds to and resolves Help Desk requests for multimedia-related tickets involving audio-visual systems, website issues, accessibility remediation, and public meeting support needs.

KNOWLEDGE / SKILLS

• Knowledge of: Professional video production processes, principles, and equipment; standard audio engineering and live sound reinforcement; video streaming protocols and broadcasting standards; graphic design layouts and asset creation; character generator systems; basic web architecture and Content Management Systems (CMS); hybrid meeting compliance guidelines, Californias Brown Act regulations, and public agency accessibility mandates.
• Skill in: Operating complex physical video switchers and audio consoles; troubleshooting integrated digital AV systems; editing digital video and graphics in professional software suites (e.g., Adobe Creative Cloud, Premiere, Photoshop); testing, auditing, and remediating digital media and web pages for WCAG compliance; conveying technical concepts clearly to non-technical users; managing and prioritizing multiple urgent tasks under live broadcast deadlines.

Click HERE to read the full job description.

Minimum Qualifications

Training and Experience (position requirements at entry):

High School Diploma, or General Equivalency Diploma (G.E.D.), and two years of related multimedia / broadcast and/or telecommunications support experience, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. A Bachelor Degree in Information Technology, Communications, Marketing, AV Engineering or related filed is highly desirable.

Application Process and Deadline

A completed application with an attached resume is due by:

12 pm on Tuesday, June 12, 2026

Incomplete application packets will not be accepted

The City of Encinitas and the San Dieguito Water District provide equal opportunity employment for all persons without regard to race, color, religion/religious creed, sex, sexual orientation, national origin, gender, gender identity, gender expression, physical disability, mental disability, marital status, age, physical disability, ancestry, genetic information, medical condition, political affiliations, veteran status, Family Leave Act status, AB60 CA Drivers License status or status with pregnancy, child birth or breastfeeding. The City and Water District encourage minorities, disabled persons and women to apply. Qualified applicants who move to the next level of the selection process must notify the Human Resources Office if accommodation is needed. A thorough background check will be conducted for the candidate(s) seriously considered for the position including fingerprinting and reference checking. A contingent job offer may be given pending the results of medical evaluation, which includes a physical, TB test and drug and alcohol screening. Applicants will be required to submit verification of the legal right to work in the United States. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.

City of Encinitas & San Dieguito Water District

2026 Benefits Summary

Service Employees International Union, Local 221 (SEIU)

Cafeteria Health Plan

The employer's "Flexible Benefit Plan" contribution will make available for each employee a monthly amount equal to the high median of the monthly premiums of all CalPERS health plans available in San Diego County. Under the City's Section 125 Cafeteria Benefits Plan qualified benefits include: health, dental, vision, dependent care flexible spending account (FSA) and healthcare FSA. The remaining balance is available as additional taxable income capped at one-half of the monthly cafeteria contribution

Retirement

The City contracts with the California Public Employees' Retirement System (CalPERS):

Retirement Tier - Local Miscellaneous Retirement Formula

Tier 2 - Classic2.0% @ 60

Tier 3 - New Member2.0% @ 62

Retirement Tier - Other Safety (Lifeguards)Retirement Formula

Tier 2 - Classic3.0% @ 55

Tier 3 - New Member2.7% @ 57

457 Deferred Compensation

The City offers a 457 and/or 401(a) deferred compensation. These accounts are voluntary and employee funded.

Life, Accidental Death and Dismemberment Insurance

The City provides Basic Group Term Life Insurance, Accidental Death and Dismemberment (AD&D). Group Term Life Insurance is equal to 1x your basic annual earnings up to a maximum of $150,000. AD&D is up to the amount of your Group Term Life Insurance.

Short-Term Disability Insurance (STD)

STD benefits are 70% of your weekly earnings up to a maximum of $3,500 per week.

Long-Term Disability Insurance (LTD)

LTD benefits are 66% of monthly earnings up to a maximum of $8,000 per month. San Dieguito Water District employees pay for their LTD premium.

Sick Leave

Employees accrue nine (9) hours of sick leave for each calendar month of paid status (4.153 hours per pay period). New employees are granted a beginning balance of (9) hours. Less than full time employees accrue sick leave in an amount prorated by FTE status. Accrued sick leave carries over from year to year.

Vacation Leave

Employees earn vacation hours based on the following years of service:

Years of Service Annual Accrual

Hire - 5 Years 104 hours

6 - 10 Years 128 hours

11 - 15 Years 152 hours

16+ Years 184 hours

Credit is given to new employees for related continuous prior public service employment at the rate of one year for every two years worked.

Paid Leave for Family Member Illness

Each new full-time employee is granted a beginning balance of fourteen (14) hours of paid time off to attend to family member(s) in need of the employee's assistance in times of illness or parental leave to bond with a new child; 1.3846 hours of additional paid leave is accrued each pay period. The maximum accrual is about eighty three (83) hours.

Parental Leave (Baby Bonding)

Employees who qualify for California Family Rights Act (CFRA) baby bonding will be eligible for twelve (12) weeks of employer paid leave. Available leave is prorated based on FTE status.

General Election Leave

Employees shall be provided a half day of paid leave to vote at the employee's polling location or a full day of paid leave to volunteer for the County Registrar of Voters for a General Election.

Holiday Closure

Each year, City Hall is closed from Christmas Eve through New Year's Day.

Holidays

Employees receive thirteen (13) fixed holidays and five (5) floating holidays (45 hours) per fiscal year.

Employee Assistance Program (EAP)

Confidential services are available to employees and household members to assist with personal and professional issues. Five sessions per issue are available each calendar year.

Computer Purchase Program

The City will loan employees who successfully complete the probationary period of employment an interest free loan of up to $3,000.

Tuition Assistance

Eligible employees may receive up to $1,200 in reimbursement per fiscal year for approved coursework tuition, required textbooks and registration.

Social Security and Medicare

The City does not participate in the Social Security program. The City and employees each pay 1.45% to Medicare Insurance.

This document is intended to provide a general summary of benefits available to employees of the City of Encinitas and San Dieguito Water District. Exact benefits an employee is entitled to receive are determined by the City Council through collective bargaining agreements between the City and the union representing the employees classification, as well as through various Resolutions and Ordinances. If there is a conflict between the information in this summary and the official plans/contracts, the official documents will prevail.

01

Live public meeting support is a core responsibility of this position and often extends late into the evening. Are you comfortable and available to work a variable schedule, primarily for Council and Board meetings on Wednesdays and Thursdays, occasional weekends, and on call emergency support?

• Yes
• No

02

Do you have at least two (2) years of direct, hands-on experience operating physical video switchers, configuring live audio-conferencing systems, and managing live broadcast/streaming platforms for public meetings?

• Yes
• No

03

Describe your direct, hands-on experience operating and managing live broadcast/streaming platforms for public agencies. Please mention specific hardware and software in which you have experience operating.

04

This position requires interaction with elected officials, City executives, and the general public. Describe experience you have in troubleshooting live technical issues in a high stress environment.

Required Question

Employer City of Encinitas

Address 505 S. Vulcan Ave

Encinitas, California, 92024

Phone 7606332767

Website http://www.encinitasca.gov