INFORMATION TECHNOLOGY ASSOCIATE

State Of California

Woodland, CA

JOB DETAILS
SALARY
$4,935–$8,740
SKILLS
California Public Employees Retirement System (CalPERS), Customer Support/Service, DTD (Document Type Definition), Human Resources, IT Governance, Information Technology & Information Systems, Management of Information Systems/Technology (MIS), Network System Hardware, Office Equipment, On Site Support, Printers, Problem Solving Skills, Seafood Department, Systems Administration/Management, Systems Maintenance, Technical Support, Time Management
LOCATION
Woodland, CA
POSTED
9 days ago

Job Posting: IT Field Support

Department of Fish and Wildlife

JC-522094

  • IT Field Support

INFORMATION TECHNOLOGY ASSOCIATE

$4,935.00 - $8,740.00 per Month

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 7/2/2026

Application Methods:

Electronic (Using your CalCareer Account)

By Mail

Drop-off

Print Job

Save Job

Job Description and Duties

Are you looking for an exciting and fast-paced career? Join the California Department of Fish and Wildlife (CDFW) and be part of an organization that manages California's diverse fish, wildlife, and their habitats. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.

CDFW's Data and Technology Division (DTD) is an integral part of the Information Technology (IT) support system and the Information Technology Associate is responsible for providing IT support to the West Sacramento staff.

Under general supervision of IT Supervisor II, this position will typically perform a variety of recurring, well-defined tasks requiring occasional innovative problem-solving within guidelines. This position will act as the primary contact for West Sacramento to resolve local IT issues and will also act as the primary contact for the Headquarters to administrate and support technologies related to conference room meetings. This position must adhere to all Department IT Governance Standards and IT Policies as set by the Department's Chief Information Officer.

Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary salary reductions ranging from 2% to 4.62% in exchange for Personal Leave Program (PLP) hours. Please note that the salary ranges listed in this Job Control may not reflect these reductions associated with the 2025 Personal Leave Program.

Please follow the link for more information regarding the 2025 Personal Leave program:

Personal Leave Program - Human Resources - CalHR.

This position may be eligible for a telework opportunity in accordance with departmental policies and operational needs. Employees are currently required to work in-person at least two (2) days per week. Beginning July 1, 2026, employees will be required to work in-person at least four (4) days per week in alignment with Executive Order N-22-25. Additional in-office days may be required based on operational needs.

Information Technology Associate: Exam Bulletin Link

This position is a 12-month Limited Term (LT) and may be extended up to 24 months or become permanent.

During this 12-month Limited Term assignment, you will receive full health, dental, and vision benefits! You will also earn State Service and accrue monthly leave credits.

You will find additional information about the job in the Duty Statement.

Working Conditions

Ability to use a computer keyboard several hours a day, as well as being on the phone. Operate various IT equipment daily and occasionally move equipment either solely (50 lbs. max.) or with another person (100 lbs. max.). This may include new shipments of printers, network equipment, boxes of miscellaneous IT equipment and during office moves. Involves sitting some of the time but may involve walking to other CDFW facilities or standing for brief periods. Travel may be required for up to 10% of the time. Sitting and driving in a vehicle for a long period of time. Attend meetings, in other regions, in Sacramento or via conference call. A flexible schedule is required to install upgrades, perform system maintenance, resolve issues and for travel.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

  • INFORMATION TECHNOLOGY ASSOCIATE

Additional Documents

  • Job Application Package Checklist
  • Duty Statement

Position Details

Job Code #:

JC-522094

Position #(s):

565-028-1401-905

Working Title:

IT Field Support

Classification:

INFORMATION TECHNOLOGY ASSOCIATE

$4,935.00 - $6,614.00 A

$5,424.00 - $7,270.00 B

$5,930.00 - $7,947.00 C

$6,521.00 - $8,740.00 D

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

1

Work Location:

Yolo County

Telework:

Hybrid

Job Type:

12 Month Limited Term - Full Time

Department Information

Department of Fish and Wildlife (CDFW) employees are committed to managing and protecting California's diverse wildlife and the habitats upon which they depend.

California is one of the most biodiverse places on the planet. As such, CDFW values diverse employees working together to protect nature for all Californians. CDFW is committed to fostering an inclusive work environment where all backgrounds, cultures and personal experiences can thrive and connect others to our critical mission.

Join us and begin a meaningful new career!

Department Website: https://www.wildlife.ca.gov

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 7/2/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Fish and Wildlife

HRB Mailing Address

Attn: Human Resources Branch

P.O. Box 944209

Sacramento, CA 94244

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Fish and Wildlife

Closed Drop Off Location

Human Resources Branch

Temporarily Closed

See Filing Instructions

Sacramento, CA 95814

Please Note: Drop-off location may be non-operational on weekends and holidays.

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications -

A Statement of Qualifications (SOQ) is required. Please see below for SOQ instructions. Failure to include the SOQ will result in an incomplete application submission.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Special Personal Characteristics:

  • Demonstrated ability to act independently with tact and flexibility.
  • Shows professionalism, diplomacy, and courtesy when interacting with staff, coworkers, and stakeholders.
  • Works effectively both independently and collaboratively as part of a team.
  • Provides timely, professional customer and colleague communication. Exhibits an innovative and resourceful approach to solving technical problems.
  • Apply routine IT troubleshooting and research skills.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: https://www.wildlife.ca.gov

Hiring Unit Contact:

Thomas Monas

(916) 919-5819

Thomas.Monas@wildife.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Civil Rights Office

(916) 902-9211

civilrights@wildlife.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Filing Instructions

You must reference Position Number 565-028-1401-905 and RPA Number E-DTD 25-003 in the Examination(s) or Job Title(s) for Which You Are Applying section of the State Application Form (Std. Form 678). Applications that do not list the Position Number and RPA Number may not be considered.

It is recommended that Application Packages be submitted electronically through your CalCareer Account at https://jobs.ca.gov. If applications are mailed, we recommend applications are sent certified mail as we are unable to verify receipt.

Applications that do not follow the Filing Instructions may not be considered.

This advertisement may be used to fill additional vacancies for this JC.

Resume - Resumes will be reviewed in addition to the STD 678 for employment history. Resumes must include the complete to and from dates (MM/DD/YYYY) and hours worked per week.

All job applicants must provide their employment history on the application form (State Application STD 678) rather than attaching a resume to the form, otherwise the application may be considered incomplete.

Applicants must submit a complete and accurate application package, free from spelling, grammar, and punctuation errors.

Statement of Qualifications

A Statement of Qualification (SOQ) is required for this position. A Statement of Qualifications (SOQ) is a narrative discussion of how your education, experience, skill, and training meet the minimum qualifications and desirable qualifications to qualify you for this position.

It also serves as documentation of your ability to present information clearly and concisely in writing. Your SOQ should be typed, include your name at the top of the first page, be no more than two (2) pages in length, Arial 12-point font, and address the following statements and questions:

  1. Describe a customer service experience that sticks out to you as being challenging, complicated and/or rewarding. What was the final outcome?

  2. Can you describe a difficult technical issue that was assigned to you? What were the challenges and how did you resolve it?

  3. Please describe how you would align with the desirable qualifications?

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

About the Company

S

State Of California