INFORMATION TECHNOLOGY BUSINESS ANALYST - OCM/UKG (1275)

INFORMATION TECHNOLOGY BUSINESS ANALYST - OCM/UKG (1275)

Salary

$65,202.00 - $78,242.00 Annually

Location

East Bank - Jefferson Parish, LA

Job Type

Permanent

Job Number

1275C-01

Department

Electronic Information System Management 3952

Opening Date

09/04/2026

Closing Date

9/18/2026 11:59 PM Central

• Description
• Benefits
• Questions

Jefferson Parish Civil Service is an Equal Opportunity Employer.

Purpose of Announcement

EXAMINATION IS ANNOUNCED TO ESTABLISH AN EMPLOYMENT LIST TO FILL ONE (1) CURRENT EAST JEFFERSON VACANCY IN THE DEPARTMENT OF ELECTRONIC INFORMATION SYSTEM MANAGEMENT AND FOR FUTURE VACANCIES AS THEY OCCUR.

Kind of Work

This position is responsible for planning, executing, and sustaining organizational change management activities and end-user training programs for Jefferson Parish Information Technology initiatives. These initiatives include enterprise system implementations such as Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), UKG Workforce Management, and other current or future enterprise platforms. In addition to OCM leadership responsibilities, the incumbent serves as a UKG system administrator, providing backend system configuration, maintenance, and security administration. This job ensures that enterprise technology solutions are successfully adopted, effectively utilized, and aligned with operational and workforce needs across Parish departments. The work performed is under the administrative direction of the Computer Systems Analyst Supervisor and the IT Operations Manager, with extensive coordination across parish departments, vendors, and end-users. The position requires independent judgment, technical expertise, and the ability to lead cross-functional change initiatives. This classification is distinguished by its dual responsibility for (1) leading parishwide organizational change management and training efforts for IT system implementations, and (2) functioning as the subject matter expert for the UKG timekeeping platform. The position operates with a high level of autonomy and supports strategic decision-making at departmental and parishwide levels. Position requires driving of a personal vehicle, thus possession of a valid driver's license, acceptable driving record, and personal automobile with minimum liability insurance available for business use (business travel is reimbursed on a mileage basis) will be given preference.

Minimum Qualifications For Admission to Examination

Possession of an accredited Master's degree, preferably in Computer Science, Information Systems/Decision Sciences, Business Administration, or IT/IS Project Management; PLUS, at least two (2) years of paid work experience which included researching, planning, and proposing technology-based solutions to meet specific operational or business needs of end-users or stakeholders.

Preferred: Experience with Infor Enterprise Software, NexGen Enterprise Asset Management Software, or UKG Workforce Management Software preferred.

Kind of Examination

(ENTRANCE AND PROMOTIONAL)

The examination may consist of a written test, a rating of training and experience, an oral panel interview or any combination thereof. Acceptable applicants will be notified of the time, date, and place of any assembled testing. Applicants must supply complete and accurate information concerning their training and experience including a detailed description of their work experience, the names and addresses of all previous employers and the dates of employment. The information is subject to verification and the Personnel Department reserves the right to determine the quality and quantity of education and experience claimed for credit.

JOB POSTING NO: 1275C-01

DATE: 09/04/26

Applications may be filed online at http://www.jeffparish.gov/apply OR either of the office addresses below:

Application Offices

East Jefferson: Room 206, 1221 Elmwood Park Blvd. Jefferson, LA 70123

West Jefferson: Suite 3100, 200 Derbigny St. Gretna, LA 70053

JEFFERSON PARISH CIVIL SERVICE BENEFITS

Vacation (Annual Leave)

Employees accumulate one half day of paid vacation for every two weeks worked.

Leave accrual rates increase with years of service. Any unused annual leave is

usually paid upon separation from Parish Employment.

Sick Leave

Employees accumulate one half day of paid sick leave for every two weeks worked.

Sick leave is available for personal illness, injury or medical consultations.

Holidays

Nine paid official holidays are observed, plus any holidays declared by Parish Officials.

Life Insurance

All regular employees receive a life insurance policy equal to one years salary.

Extra insurance may be purchased.

Medical Insurance

An HMO medical insurance plan is avalable for employees and their

dependents. Jefferson Parish pays 80% of the premium for employees and 50% of

the premiums for dependents.

A Flexible Benefits Plan

Employees have the opportunity to save money by paying for health

insurance and optional insurance with pre-tax dollars. A Flexible Savings

Account for Medical Expenses and Dependent Care is also available.

Retirement

Most regular employees belong to the Parochial Employees Retirement

System instead of the Social Security System. For employees hired after

January 01, 2007, a pension calculated at 3% of salary per year of service

is provided upon retirement at age 67 with 7 years of service, age 62 with

10 years of service, or age 55 with 30 years of service.

Tenure Payment

Employees are paid $25 per year of service in December of each year.

Employees must have worked two years before the first check is paid.

Deferred Compensation Plan(457b plan)

Similar to 401K programs, the 457b Deferred Plan allows employees to defer

up to $14,000 of pretax income each year to supplement retirement savings.

Pre-tax contributions can be cashed in upon retirement or termination without

penalty. This plan is provided by Nationwide Retirement Solutions 1-877-677-3678.

Special leaves of absence for military service, maternity leave, etc.

may be granted in accordance with the Personnel Rules.

01

The supplemental questions are a very important first step in our screening process. Therefore, you are REQUIRED to complete these questions so that we may initially determine your eligibility for this position. A lack of detail and explanation in the supplemental questions and in your application may result in failure or disqualification for this position. This means you will be ineligible for further consideration in this recruitment process. Please check "yes" to show that you have read and understand this statement.

• Yes
• No

02

Select the option that describes your highest level of education.

• Some High School
• High School Diploma/GED Certificate
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorate

03

Do you possess an accredited Masters degree or higher in Computer Science, Information Systems/Decision Sciences, Business Administration, or IT/IS Project Management?

• Yes
• No

04

Do you possess an accredited Bachelors degree in Computer Science, Information Systems/Decision Sciences, Business Administration, or IT/IS Project Management?

• Yes
• No

05

Do you possess at least an accredited Associates degree, in Computer Science, Information Systems/Decision Sciences, Business Administration, or IT/IS Project Management?

• Yes
• No

06

Do you possess a valid certification from the Project Management Institute?

• Yes
• No

07

The Jefferson Parish Personnel Department must verify all educational credentials. For College Education, you must provide your official college transcripts and/or original college diploma. For High School Education, you must provide your original high school diploma or transcript. If you are claiming any additional educational credits or licenses on your application, please submit original, official proof of those credentials as well. To expedite the hiring process, we suggest you begin the process of obtaining this information IMMEDIATELY. For college transcripts, the College or University may mail them to: Jefferson Parish Personnel Department Attn: Recruitment Division 200 Derbigny St., Suite 3100 Gretna, LA 70053 OR The College or University may email the official transcripts to jeffjobs@jeffparish.net. For college and/or high school diplomas, the original, official diploma must be brought into one of the Personnel Offices. Failure to submit Official Transcripts/Diplomas will result in the rejection of your application. Please check "yes" to show that you have read and understand this statement.

• Yes
• No

08

How many years of Paid work experience do you have researching, planning, and proposing technology-based solutions to meet specific operational or business needs of end-users or stakeholders?

• None
• Less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years to less than 6 years
• 6 years to less than 7 years
• 7 years to less than 8 years
• 8 years to less than 9 years
• 9 years to less than 10 years
• 10 years or more

09

Describe your Paid work experience researching, planning, and proposing technology-based solutions to meet specific operational or business needs of end-users or stakeholders. Please be sure to include when and where this experience was obtained.

Required Question

Employer Jefferson Parish

Address 200 Derbigny Street, Suite 3100

Gretna, Louisiana, 70053

Phone 504-364-2730

504-736-6364

Website http://www.jeffparish.gov/apply