Analysis Skills, Business Analysis, Business Case, Business Skills, Business Support, Data Modeling, Documentation, Functional Decomposition, Functional Requirements Document (FRD), Health Information Management, Health Plan Membership, Healthcare Administration, Information Technology & Information Systems, Lean Manufacturing, Managed Care, Microsoft Visio, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Relationship Management, Requirements Management, Sales Management, Service Delivery, Software Administration, Spreadsheets, Statement of Work (SOW), Use Cases, Word Processing, Work From Home, Workflow Analysis, Writing Skills
Join our dynamic team and work remotely with the opportunity to experience the vibrant city of Sacramento, CA during a two-week on-site training. Embrace the flexibility of remote work while contributing to impactful projects in the heart of California.
Requirements
- Bachelor’s degree or equivalent education/experience
- Experience with business requirements gathering, documentation, and functional specifications
- Experience with workflow analysis, data flow modeling, functional decomposition, and use cases
- Ability to translate business requirements into functional requirements and system/process solutions
- Experience partnering with business relationship owners, IS delivery teams, SMEs, and customers
- Proficiency in presentation, word processing, spreadsheet applications, and standard analysis tools
- Ability to work independently with moderate direction and collaborate across departments
- Strong verbal, written communication, facilitation, analytical, and problem-solving skills
Preferred Requirements
- Experience with Continual Service Improvement (CSI) or continuous service improvement efforts
- Conceptual knowledge of Lean methodologies and process improvement practices
- Experience with Microsoft Visio, workflow tools, Business Relationship Management, or project methodology
- Experience supporting business cases, statements of work, KPIs, benefits, and lifecycle documentation
- Ability to facilitate group sessions and build consensus with stakeholders
- Experience working in Information Services, managed care, health plan, or enrollment environments
Summary / Duties
The role will support Plan and Valley Administration business analysis needs for Managed Care Administration. This position involves partnering with business relationship owners, IS delivery teams, subject matter experts, and customers to gather, evaluate, and document business and functional requirements across the service delivery lifecycle from idea through implementation and support. Duties include conducting interviews, workshops, surveys, site visits, workflow analysis, use case development, process mapping, and business requirements documentation. The analyst will help reconcile conflicting information, clarify true business needs, translate technical issues into business language, support application and process issue resolution, and contribute to continuous service improvement efforts.
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Talent Software Services, Inc.