Overview Fizen Technology is seeking a full-time Information Technology Level 2 Engineer in the Greater Tampa Bay Area. This role requires experience with hardware and network configuration , including building servers, configuring RAID arrays, installing and managing routers and firewalls , and supporting physical infrastructure. The IT Engineer will handle support duties , network security , and day-to-day troubleshooting to ensure seamless operations for clients.Company DescriptionFizen is a Managed Service Provider (MSP) delivering exceptional IT support and technology solutions to businesses and nonprofits since 2015. The company is SOC 2 Type 2 certified, ensuring the highest standards of security and compliance. Fizen serves a diverse client base, including enterprise, mid-sized, and small businesses; providing personalized service and fast response times.Responsibilities Configure and deploy servers, storage systems, and network hardwareSet up and maintain RAID arrays and backup systemsInstall, configure, and troubleshoot routers, switches, firewalls, and wireless devicesRespond to Level 1 and Level 2 helpdesk ticketsMonitor and maintain network security and uptimeSupport client onboarding and infrastructure upgradesDocument technical processes and configurationsQualifications Proven experience in configuring and supporting IT infrastructureStrong troubleshooting and technical support skillsHands-on experience with physical hardware, server builds, and networking gearFamiliarity with network security principles and best practicesExcellent problem-solving and communication skillsRelevant certifications such as CompTIA A+, Network+, Security+, or CCNA preferredExperience in an MSP or fast-paced IT support environment is a plusSeniority level Entry levelEmployment type Full-timeJob function Engineering and Information Technology#J-18808-Ljbffr