JOIN OUR TEAM!
Are you looking for a fulfilling IT internship with an organization that makes a difference in the community? Vera French Community Mental Health Center is looking for IT Support (Intern) to assist with front-line services, including help desk functions, direct user support, and basic problem resolution. This internship would be supervised by our IT Director and work directly with various staff throughout the organization. The IT Support internship is part time and unpaid, intended for college-level students.
WHAT YOU'LL DO:
- Provide Level 1 support to technology users, ensuring efficient resolution of front-line service requests.
- Offer help desk functions, including logging and tracking of user issues, and providing timely responses.
- Deliver direct user support by diagnosing and resolving basic hardware and software problems.
- Assist with maintenance, software installation, and end-user support tasks to maintain optimal workstation and network performance.
- Support a variety of software and hardware, including laptops, desktops, printers, phone, and voicemail systems.
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Vera French Community Mental Health Center