Analysis Skills, Automation, Communication Skills, Customer Support/Service, Detail Oriented, English Language, Health Information Technology, Homeland Security, IBM CICS (Customer Information Control System), IBM DB2, IBM IMS Database, IBM Mainframe, IBM Product Family, IBM z-OS Operating System, Identify Issues, Information Technology & Information Systems, Linux Operating System, Mainframe Computer, Microsoft Excel, Microsoft Outlook, Microsoft Windows Server, Microsoft Word, Operating Systems, Operations Management, Problem Solving Skills, Production Control, Social Security Administration, Startup, System Operations, Systems Administration/Management, Systems/Internals Programming