The City of Upland is seeking a customer-focused and technically skilled professional to join our dynamic team of four in the IT Division including the IT Manager, one Senior IT Specialist, two IT Specialists. This position plays a vital role in supporting the City's technology infrastructure by ensuring the reliability, security, and performance of computer systems, networks, servers, telecommunications, and audiovisual equipment. As part of a collaborative Information Technology team, you will help keep City operations running efficiently while providing exceptional technical support to employees across all departments.
The ideal candidate will possess strong technical knowledge and hands-on experience with desktop support, network administration, server maintenance, cybersecurity, and troubleshooting a wide variety of hardware and software systems. This role also includes supporting Active Directory, mobile devices, website functionality, audiovisual systems, and technology projects while working closely with vendors and end users to deliver effective technology solutions. Success in this position requires strong problem-solving abilities, excellent communication skills, and a commitment to outstanding customer service.
The best candidates are proactive, adaptable, and passionate about technology. They enjoy solving complex technical challenges, continuously learning emerging technologies, and building positive relationships with users at every level of the organization. If you're looking for an opportunity to make a meaningful impact while supporting the technology that powers City services, we invite you to apply and become part of the City of Upland team.
For more details, view the complete job description: Information Technology Specialist