Information Technology Support Technician III - Honolulu, Oahu

Information Technology Support Technician III - Honolulu, Oahu

Salary

$4,563.00 Monthly

Location

Honolulu

Job Type

Various

Job Number

26-215TO

Department

Various

Opening Date

10/04/2026

Closing Date

Continuous

• Description
• Benefits
• Questions

Position Specific Description

Recruitment Number 26-215TO, Information Technology Support Technician III, SR-17, Honolulu, Oahu.

Summary of Duties

Serves as an independent worker responsible for assisting a professional IT Specialist in conducting studies of work processes, procedures and operations of simple complexity to determine users needs; developing applications for micro computer users utilizing various micro computer software in a localized environment; managing, operating, maintaining and monitoring of information technology resources which includes mini/micro, mainframe, network, and other computer systems, application software, peripheral devices; providing training and assistance to users on basic system procedures and a variety of mini/micro, mainframe, network and other computer software application programs; writing and editing procedure language; and performs other duties as required.

Minimum Qualification Requirements

Education Requirement: Graduation from high school or GED.

Specialized Experience: Three (3) years of experience in an IT operational entity which demonstrated knowledge of mini/micro, mainframe, and/or network computer components and involved the use of:

• networking equipment (e.g. modems, line drivers)
• various mini and micro computer application programs (e.g., word processing, database, spreadsheets, electronic mail)
• peripheral equipment (e.g., laser printers, disk drives, UPS - uninterruptible power supply)

Substitution of Education for Experience:

1. Successful completion of a two-year degree (e.g., Associates Degree) from an accredited technical school, college or university in a Computer Science or Information Technology/Electronics/ Networking Technology related field may be substituted for one (1) year of Specialized Experience.

2. Successful completion of a certified program (e.g., Microsoft Windows NT; Novell Netware, etc.) and passing a series of proficiency tests administered at an official testing center which resulted in becoming a certified engineer (e.g., Microsoft Certified Systems Engineer, Certified Novell Engineer) may be substituted for two (2) years of Specialized Experience.

3. A Bachelors degree in Computer Science, Information Technology/Electronics/ Networking Technology related field or comparable major from an accredited college or university may be substituted for two (2) years of Specialized Experience.

Selective Certification Requirement - Drivers License: For certain positions, applicants must possess a current and valid drivers license to operate a motor vehicle.

Supplemental Information

Any additional information may be attached to your online application, submitted by email to Recruitment@courts.hawaii.gov, or mailed to the following address: Hawaii State Judiciary, Human Resources Department, 426 Queen Street, First Floor, Honolulu, Hawaii 96813.

Education: If you are using education as a substitution for experience, you must submit a copy of your transcript(s) or diploma(s) at the time of application. If you are selected for a position, we will request an official transcript (not a copy) at a later date. The official transcript must indicate completion of the training and/or the awarding of the appropriate degree.

CLICK HERE for other important information about the Merit or Civil Service System, Citizenship and Residency requirements, Accommodations, Veterans Preference, Examination process, Administrative Review, and more.

Civil service employees are eligible for a range of benefits, including, but not limited to, the following:

• Up to 13 paid holidays each year, and 14 during election years

• Up to 21 vacation leave days per year

• Up to 21 sick leave days per year

• Reasonable time off with pay for jury or witness duty, death in the family, for certain military duty, and for donating to the Blood Bank

• Employer contribution to premiums for enrollment in the state sponsored medical, drug, vision, and adult dental plans

• Free life insurance policy for employees and retirees

• Deferred compensation retirement savings plan

• State retirement plan for eligible employees

Judiciary employees may also be eligible for the Public Service Loan Forgiveness Program. For more information: https://studentaid.gov/

CLICK HERE FOR A LIST OF EMPLOYEE BENEFITS AND OTHER RELATED INFORMATION

The above benefits are subject to modification or termination due to changes in statutes, collective bargaining provisions, and/or policies, etc. This summary does not constitute a legal document or contract. Benefits may vary by type of employment and employment conditions.

01

Temporary Positions: Do you want to be considered for full-time, temporary positions?

• Yes
• No

02

Drivers License Requirement: Some positions require a current and valid drivers license to operate a motor vehicle.

Do you possess a current and valid drivers license to operate a motor vehicle?

• Yes, I have a current and valid drivers license to operate a motor vehicle, and I am interested in being considered for positions that require driving.
• No, I do not have a current and valid drivers license to operate a motor vehicle, and/or I am not interested in being considered for positions that require driving.

03

Education Requirement: Do you possess a high school diploma or GED?

• Yes
• No

04

Post High School Education: Which of the following best describes your post high school educational background?

• I possess a two-year Associates Degree from an accredited technical school, college or university in a Computer Science or Information Technology/Electronics/Networking Technology related field.
• I have successfully completed a certified program (e.g., Microsoft Windows NT; Novell Netware, etc.) and passed a series of proficiency tests administered at an official testing center which resulted in becoming a certified engineer (e.g., Microsoft Certified Systems Engineer, Certified Novell Engineer).
• I have a Bachelors degree or higher in Computer Science, Information Technology / Electronics / Networking Technology related field or comparable major from an accredited college or university.
• I do NOT possess any of the above.

05

Specialized Experience Requirement: Applicants must possess at least three (3) years of experience in a IT operational entity which demonstrated knowledge of mini/micro, mainframe, and/or network computer components and involved the use of: 1) networking equipment (e.g. modems, line drivers); 2) various mini and micro computer application programs (e.g., word processing, database, spreadsheets, electronic mail); and 3) peripheral equipment (e.g., laser printers, disk drives, UPS - uninterruptible power supply).

Please describe your work experience which shows your knowledge of mini/micro, mainframe, and/or network computer components. In your description, be sure to include:

A. Name of Employer

B. Official Job Title

C. Dates of Employment (from month/year to month/year)

D. Average number of hours worked per week

E. A detailed description of the job duties you performed which provided you specialized experience as described above.

If you do not have such experience, write "None" in the space below.

06

Transcripts, Certifications, and other verifying documents: You must submit copies of official transcripts, certifications, or other verifying documents by attaching them to your online application, or by mail or email at the time of application. If you are selected, we will need an original official transcript (not a copy) indicating the completion of the required training or coursework and the awarding of the appropriate degree, certification, or other credential.

• Yes, I understand and will submit the required information.
• I submitted my supporting documents for a previous recruitment.

07

IMPORTANT NOTE: Before submitting your application, be sure to review your application for completeness and accuracy. Your examination score will be based on the information you have provided on your application and this supplemental questionnaire. Failure to provide sufficient detailed information may result in your application being rejected or receiving a lower score. Therefore, it is important that you provide the name of your employer, your official job title, dates of employment (from-to, month/year), hours worked per week, and a detailed description of your duties for each job listed on your application. Do not submit an online or hard copy resume in place of the application or supplemental questionnaire. However, if you choose to submit a resume in addition to your application, be sure it includes the same employment information mentioned above.

• I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected or receiving a lower examination score.

Required Question

Employer Hawai`i State Judiciary

Address 426 Queen Street, First Floor

Honolulu, Hawaii, 96813

Phone (808)539-4949

1 (800) 493-9298

Website http://www.courts.state.hi.us