Information Technology Technician

Yakima Neighborhood Health Services

Yakima, WA

JOB DETAILS
SALARY
$30–$34.50 Per Hour
SKILLS
Behavioral Health, Cisco Network Systems, Cisco Unified Communications, Community and Social Services, Dentistry, Desktop PC, Disability Insurance, Driver's License, Hardware Components, Hardware Installation, Healthcare, Help Desk, Hewlett-Packard Product Family, High School Diploma, Homeless Services, Identify Issues, Information Technology & Information Systems, Internal Medicine, Lift/Move 30 Pounds, Microsoft Windows Operating System, Microsoft Windows Server, Nonprofit, Pediatrics, Pharmacy, Presentation/Verbal Skills, Primary Care, Printers, Quality of Life, Security Monitoring, Social Work, Software Administration, Software Configuration Management, Software Installation, Technical Support, Writing Skills
LOCATION
Yakima, WA
POSTED
Today

Who We Are:

Established in 1975, Non-Profit Yakima Neighborhood Health Services serves patients in the areas of Behavioral Health, Family Dentistry, Internal Medicine, Women’s Health, Primary Care, Pediatrics, Vision Care and Pharmacy. Our mission is to improve the quality of life and equity in our communities by providing accessible and integrated health and social services, ending homelessness and offering unique learning opportunities for students of health professions.

Why Work at Yakima Neighborhood Health Services?

YNHS offers great compensation for this position, with a starting wage of $30-34.50 an hour, along with high value benefits of employer provided medical, dental, vision, life, disability and retirement insurances. To support our team, we also provide ten paid holidays, flexible amounts of paid leave and/or cash-out options, and retention bonuses to reward commitment to our mission.

Our Ideal Candidate: We are looking for a team member that is passionate about serving our internal team members with great IT customer service! Some technical requirements for this position are:

  • High School Diploma or equivalent.
  • 0-2 years of experience in a similar role, troubleshooting desktop workstations and software installation.
  • Experience with any of the following is a plus: Windows 10; Windows Server 2012 / 2019; Office 365; Cisco Unified Communications; Cisco and Ubiquiti networking; Konica Minolta and HP printers.
  • Excellent written and oral communications skills.
  • Ability to lift up to 30 pounds.
  • Ability to successfully pass a background check in relation to the position applied for.
  • CompTIA A+ / Network+ and MCITP preferred (not required).
  • Must have valid driver's license and car insurance.

Day to Day:

  • Handle support calls from users.
  • Respond to helpdesk tickets promptly.
  • Install and configure hardware and software components.
  • Assist users by troubleshooting software or hardware issues.
  • Manage security and access privileges for users.
  • Handle system alerts.
  • Support calls run the gamut from application support to phone programming to security administration.
  • Special projects as assigned.


About the Company

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Yakima Neighborhood Health Services

Yakima Neighborhood Health Services is a mission-driven organization.  We are proud of our mission, are true to it and will continue to be true to it in the years to come.  Staff at YNHS share in the goal to help the most underserved and most vulnerable in the Yakima Valley and to help students of health care professions.  It is what we do and who we are.

The Mission of Yakima Neighborhood Health Services is:

To provide affordable, accessible, quality health care,

promote learning opportunities for students of health professions

and end homelessness and improve quality of life in our communities

As part of our mission, our Board of Directors have adopted a statement of Organization Values.  They are:

Committment              Professionalism                 Quality/Excellence          Compassion

COMPANY SIZE
100 to 499 employees
INDUSTRY
Healthcare Services
FOUNDED
1975
WEBSITE
http://www.ynhs.org