Informational Technology Position Computer Technician

Job Description:

Job Title: Computer Technician

Reports To: Operations Technology Manager

Location: District

Position Summary: The computer technician supports academic and administrative computing throughout the district

Salary:$48,162.87 per year as stated in the Technicians contract

Education:

• Graduation from an accredited high school or the equivalent
• Technical school graduate with a degree in hardware and software support or 2 years of work experience in the same area
• Valid motor vehicle drivers license

Skills and Responsibilities:

• Maintain the operation of workstations: Chromebooks, PC and Macintosh, and provide repairs when needed
• Responds to work orders, help desk inquiries and customer service requests.
• Provide support in person, by telephone, and via email
• Relocate computer hardware, peripherals and equipment as needed
• Installation of maintenance of other network devices including wireless access points, switches, printing, photocopying devices and security cameras.
• Perform other related duties as assigned by the Director of Technology
• Must have excellent time and project management skills
• Ability to work as a team member as well as independently with minimal supervision if necessary
• Must be able to communicate effectively with students and staff in a positive and proactive manner
• The individual must be able to lift and transport heavy to moderately heavy objects, such as computers and peripherals.

Physical and Mental Demands/Work Environment

The physical demands and environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to see and read objects closely, as wiring, labels on equipment, reading/proofreading a report, using a computer monitor, filing and/or retrieving information from a filing system.
• Ability to hear normal sounds with background noise, as in using a telephone or radio, distinguish verbal communication and communicate through speech, including using a radio.
• Ability to learn and acquire an understanding of new information, methodologies and techniques and how they apply to school goals and operations.
• Ability to work in office or school setting (indoors and outdoors) subject to interruptions and heavy work volume expectations.
• May be exposed to changing temperatures and weather, humidity, noise and dust.
• Ability to get from one location in the office or work sites(s) to other locations in primary office or work sites.
• Ability to perform manipulative skills such as writing, collating, using a keyboard and/or calculator with speed and accuracy for long periods of time.
• Ability to concentrate on detail and issue with some interruption, pressure and changing priorities.
• Memory to perform multiple and diverse tasks over long periods of time and the ability to remember information that has been previously learned.
• Ability to use knowledge and reasoning to solve routine problems.
• Ability to learn and apply new information, technology and legislation applicable to departmental activities.
• Ability to distinguish between public and confidential information and handle appropriately.

Disclaimers

• The job description lists typical examples of work and is not intended to include every job duty and responsibility specific to a position. An employee may be required to perform other related duties not listed on the job description provided that such duties are characteristic of that classification. This job description reflects managements assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
• Connecticut requires that any person (teachers, administrators, special service staff members, teachers aids, custodians, cafeteria employees, etc.) who is hired by a local or regional board of education submit to a state and national criminal history record check within the first 30 days of the date of employment. The process includes the checking of fingerprints by the State Police bureau of Identification and the F.B.I. The results of the criminal history record checks (both state and federal) are reported to the employing school district. If the district receives notice of a conviction of a crime by a person holding a certificate, authorization or permit issued by the State Board of Education, the district shall notify the Bureau of Certification and Professional Development.