Informational Technology Position Technology Support Specialist

Job Description:

Position Description: Technology Support Specialist

Location: Districtwide

Reports to: Director of Technology

Salary and terms of Employment:

Anticipated Start Date: TBD

12-Month Position

Daily Schedule: 8:00 a.m.-4:30 p.m. M-F (up to 40 hours per week)

Range - $23.00 -$28.00 per hour

Montville Public Schools is seeking a qualified and motivated Technology Support Specialist to join our Technology Department. This full-time, 12-month position provides technical support for staff and students across the district while helping to maintain and support our technology.

The ideal candidate will possess strong technical knowledge, excellent customer service skills, and experience supporting Apple devices in an educational environment.

Key Qualifications

• Strong knowledge and experience with Mobile Device Management (MDM) platforms, including the deployment, management, and support of large iPad fleets.
• Extensive experience supporting Apple products, including iPads, MacBooks, and related applications.
• Ability to troubleshoot hardware, software, network, and connectivity issues.
• Strong organizational and communication skills.
• Ability to work independently and collaboratively with staff, students, and administrators.
• Experience in a K-12 educational environment is preferred.

Responsibilities

• Provide day-to-day technical support for district staff and students.
• Manage and maintain the districts iPad fleet through MDM solutions.
• Support Apple devices and related technologies throughout the district.
• Install, configure, and troubleshoot hardware and software.
• Assist with technology deployments, upgrades, and inventory management.
• Collaborate with the Technology Department on district technology initiatives and projects.
• Perform additional duties as outlined in the full job description.

Compensation and Benefits

Hour rate: $23 to $28 and benefits are in accordance with district policies and applicable agreements.

Application Process

Interested candidates should submit their application, resume, and any required supporting documents.

Position will remain open until filled.

For complete details regarding duties, responsibilities, and qualifications, please refer to the full job description.

Interested candidates should submit a completed application at:

https://www.applitrack.com/montvilleschools/onlineapp/default.aspx

MONTVILLE IS AN EQUAL OPPORTUNITY EMPLOYER

It is the policy of the Montville Public Schools to ensure equal employment opportunity to every person regardless of race, color, religion, creed, age, marital status, national origin, gender; gender identity or expression, sexual preference or physical and mental disability; and to ensure equal educational opportunity for all students and to prohibit unlawful discrimination because of race, color, religion, creed, age, marital status, national origin, gender, sexual preference, or physical and mental disability in the school districts educational program and activities.