Lighthouse Technology Services is partnering with our client to fill their IT Infrastructure Analyst (Help Desk & Systems Support) position! This is an 6+month contract opportunity and will be on site in Wilmington, DE 4 days per week and on site in Radnor, PA 1 day per week. This role will be a W2 employee of Lighthouse Technology Services. No C2C.
Position Overview:
Completes activities related to the installation, configuration, operation, and maintenance of systems hardware, software, and related infrastructure. Ensures systems and procedures align with organizational standards to support staff and partners effectively.
What You'll Be Doing:
Respond to and resolve help desk escalations based on training
Complete work orders and request-based tasks following standard operating procedures (SOP)
Troubleshoot and resolve technical incidents; analyze and isolate issues
Develop and maintain a working knowledge of diagnostic tools
Perform systems maintenance activities including patching, health checks, OS updates, and validation of changes
Maintain operational and configuration standards
What You'll Need to Have:
Minimum of 2 years of higher education and/or relevant work experience
Experience interpreting and applying technical documentation
Ability to provide status updates and communicate progress effectively
Strong attention to detail
Ability to communicate technical issues to management
Strong customer focus with the ability to manage competing priorities
Nice to Have:
Associates degree in a technology-related field
Relevant certifications or specialized technical training
Additional Details:
On-site schedule: 4 days onsite in Wilmington, DE and 1 day onsite in Radnor, PA
Seeking a dependable, self-directed IT professional with strong organizational and time management skills
Ability to prioritize tasks effectively in a dynamic environment
Pay Range: $30 - 33/hr
Questions about any of our jobs? Email us at recruiting@lhtservices.com
View all of our open jobs here: jobs.lhtservices.com
Numbers & Facts
Location
Wilmington, DE
Salary
$30–$33 Per Hour
Skills
Analysis Skillsunmatched
Communication Skillsunmatched
Computer Maintenanceunmatched
Customer Relationsunmatched
Detail Orientedunmatched
Establish Prioritiesunmatched
Help Deskunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Operating Systemsunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Software Patchesunmatched
Standard Operating Procedures (SOP)unmatched
System Operationsunmatched
Systems Administration/Managementunmatched
Systems Maintenanceunmatched
Technical Leadershipunmatched
Technical Writingunmatched
Time Managementunmatched
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