Infrastructure Cable Technician

Rooms To Go

Seffner, FL

JOB DETAILS
SKILLS
Architectural Services, Blueprints, Customer Support/Service, Dental Insurance, Disability Insurance, Distribution Services, Documentation, Employee Relations, Furniture, ITIL (IT Infrastructure Library), Identify Issues, Information Technology & Information Systems, Interpersonal Skills, Leadership, Life Insurance, Low Voltage (LV), Microsoft Excel, Microsoft Outlook, Microsoft Product Family, Microsoft Word, Network Configuration Management, Network System Hardware, Organizational Skills, Problem Solving Skills, Project/Program Management, Retail Management, Retrofit, Service Level Agreement (SLA), ServiceNow, Systems Administration/Management, Technical Leadership, Technical Operations, Technical Support, Vision Plan, Voice Applications, Willing to Travel, eCommerce
LOCATION
Seffner, FL
POSTED
1 day ago
We are looking for a reliable and organized Technical Operations (Tech OPS) - Infrastructure Cable Technician. He or she will be responsible for installing data and voice cable systems for our internal IT systems at Rooms To Go locations nationwide. This includes building racks, pulling cable, cable maintenance, site surveys, and assisting with the installation of network equipment. The ideal candidate will have the experience and ability to be a technical lead/liaison between our Store/DC Technicians and End users (including leaders) for support, planning, and implementation of new cable runs, new infrastructure builds, and infrastructure retrofits. The candidate should possess a passion for operational excellence and possess excellent interpersonal and soft skills.

NOTE: This position requires excessive travel. Greater than 90%

Responsibilities:
  • Establish relationships with store staff, store management, and support leadership.
  • Travel to assigned location throughout the region to provide cabling and infrastructure support.
  • Planning and execution of cabling projects and minor cabling requests.
  • Responsible for troubleshooting issues with the cable network for assigned sites.
  • Provide problem resolution, related to cabling infrastructure, for end-users while on site.
  • Account for all assets and tools that are the property of Rooms To Go, while they are in your possession.
  • Ensures all site documentation for their current project is complete and Low Voltage maps are up to date.


Qualifications:
  • At least 2 years of experience in a customer service role
  • At least 5 or more years experience installing and supporting IT infrastructure
  • At least 5 or more years experience installing structured cabling systems
  • Reading and interpreting architectural drawings (Low Voltage Blueprints)
  • Detailed knowledge of current Microsoft programs (Word, Outlook, Excel, 365, etc.)
  • Working with service level agreements
  • Networking fundamentals
  • Candidates should be familiar with:
  • ITIL fundamentals
  • ServiceNow platform
  • Project management fundamentals


Founded in 1991, Rooms To Go is one of the largest and fastest growing furniture retailers in the US with over 250 stores in ten southern states, eight distribution centers and an e-commerce business. Rooms To Go offers a collaborative work environment within a supportive culture.

Rooms To Go Benefits:
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Associate discounts including furniture
  • Company paid life and disability insurance
  • Paid time off
  • Employee Assistance Program
  • Wellness Programs
  • And more!

Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Applicants must be authorized to work in the U.S.

About the Company

R

Rooms To Go

When Rooms To Go opened its first set of doors in 1991, the way people bought furniture was changed forever. Since then, we've grown into America's #1 independent furniture company with the nation's largest furniture inventory. By offering stylish furniture at everyday low prices, original room packages, superior service and fast delivery, today Rooms To Go is America's favorite place to buy furniture.

Along with the creation of this great furniture company, an exciting and innovative way to shop furniture was born. Rooms To Go introduced the concept of displaying and packaging furniture in complete room settings. Our designers coordinate each room's colors, fabrics and accessories to the last detail, so customers don't have to. This approach affords customers a simplified shopping experience and increased savings when buying an entire room. Trained, knowledgeable and courteous Rooms To Go sales associates create the hassle free, comfortable environment customers enjoy in our showrooms.

Rooms To Go's incomparable delivery promise ensures customers receive their new furniture in days, not months. Our fast and easy furniture delivery is realized through state-of-the-art Rooms To Go distribution centers, housing hundreds of thousands of furniture pieces ready for delivery today.

The Rooms To Go Furniture Revolution is the direct result of the finest sales, merchandising, advertising, operations, customer service and finance initiatives in the furniture industry. Our complete focus is to embrace change, and to respect and respond to our customer base. Certainly our policy of fashion at an affordable price generates high traffic through the front door, but it is the Rooms To Go Team that builds the loyalty and trust that keeps our customers coming back.


Rooms To Go recognizes that our over 5,000 associates are the nucleus of our continued success. We hire the finest candidates, who are career oriented and motivated. We value the individuality and creativity of our associates and recognize them on a regular basis. The executive team provides the vision; as service leaders, they are the coaches. They empower and believe in people achieving excellence in their work and lives. They love the business and refuse to accept mediocrity. Integrity and honesty are part of your benefit package at Rooms To Go.


Along with competitive pay, Rooms To Go offers excellent and affordable health insurance, a 401(k) plan with discretionary match, dental, vision, life, and disability insurance. Paid time off includes a week of paid vacation after only six months of employment, personal time and paid holidays. We are proud of our Wellness Program that offers our associates contests, weight loss and activity programs, discounts, and information to stay healthy. Many of our positions offer individual or team incentives to recognize and reward our associates. Rooms To Go associates enjoy a fast paced, innovative, team environment that focuses on giving our customer's an amazing buying experience.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Retail
FOUNDED
1991
WEBSITE
http://www.roomstogocareers.com