Infrastructure Change Manager (ServiceNow & ITIL)

Our Client, an IT Services and Consultant company, is looking for an Infrastructure Change Manager (ServiceNow & ITIL) for their Riverwoods, IL/Hybrid location.
 
Responsibilities:

• Infrastructure Change Planner Roles & Responsibilities:
• Overall experience of 79 years of Change & Release management role , especially in the infrastructure support domain.
• Planning all major infrastructure upgrades without impacting project testing environment batch schedules.
• Work with multiple infrastructure teams like Middleware Operations, San Ops, Oracle DBA, and Firewall Ops etc for release management planning.
• Communicating with all project managers and business teams with the changes planned in the Infra environment.
• Chair biweekly Infrastructure CAB Meetings
• Review daily change management report of submitted Change Tickets.
• Evaluates Infra Change Tickets and approve or reject change tickets.
• Updates Change Management Schedule with newly requested/approved tickets.
• Adds Service Provider of newly requested changes to Infra CAB Meeting for review of changes.
• Publish updated Change Management Schedule on to SharePoint library.
• Updates Change Management Schedule of change completion status.

 
Requirements:

• Top Skills Required:
• SNOW, ITIL knowledge, Change management, MS office Products
• Years of Experience: 12.00 Years of Experience

 
Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities