With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Job Description
Job Description
In the assigned Job Role of Infrastructure Consultant 2, your Area Of Responsibility will be as below:
Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise
Your contribution to the team:
A collaborative spirit and excellent communication skills.
Ability to handle complex incidents and implement resolutions
A knack for conducting IT infrastructure assessment and identifying key optimization opportunities
Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus
The ability to work with cross-functional teams
Numbers & Facts
| Location | Detroit, MI |
| Industry | Computer/IT Services |
| Company Size | 10,000 employees or more |
| Website | https://www.infosys.com/careers |
About Company
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 45 countries to navigate their digital transformation.
Skills
- Automationunmatched
- Capacity Managementunmatched
- Communication Skillsunmatched
- Consultingunmatched
- Cross-Functionalunmatched
- Data Analysisunmatched
- Due Diligenceunmatched
- Information Technology & Information Systemsunmatched
- Maintain Complianceunmatched
- Offshoringunmatched
- Performance Analysisunmatched
- Performance Tuning/Optimizationunmatched
- Process Analysisunmatched
- Regulatory Complianceunmatched
- Root Cause Analysisunmatched
- Security Auditingunmatched
- Source Code/Configuration Management (SCM)unmatched
- Team Playerunmatched
- Technical Writingunmatched
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