Infrastructure Coordinator

Position Overview

We are seeking an experienced Infrastructure Coordinator to support a large portfolio of active infrastructure and construction projects within a higher-education environment. This is a hands-on, field-focused coordination role responsible for keeping approximately 20–25 projects moving, coordinating vendors, monitoring installation readiness, and serving as the eyes and ears for the department in the field.

The ideal candidate has a background in infrastructure, construction, cabling, telecommunications, or network installations and is comfortable working independently in an active campus environment.

Responsibilities

• Coordinate multiple infrastructure and construction projects simultaneously.

• Serve as the primary service coordinator for project vendors and contractors.

• Conduct regular rounds of active construction and installation sites.

• Coordinate cabling, network, and device installation activities.

• Determine when projects are ready for installation and identify issues that could delay progress.

• Work closely with vendors, contractors, project teams, and internal stakeholders to resolve field issues.

• Provide proactive 3–4 week look-ahead planning for upcoming project activities.

• Maintain accurate project documentation, status updates, schedules, and field notes.

• Identify potential project roadblocks and take ownership of getting them resolved.

• Act as the department's field representative, escalating issues when necessary.

• Work autonomously and make sound decisions without requiring constant direction.

• Help ensure projects remain on schedule and do not come to a halt due to unresolved field issues.

• Support additional project coordination and administrative activities as needed.

Required Qualifications

• 3 years of experience in infrastructure, construction, project coordination, field coordination, telecommunications, or a related environment. Strong candidates with approximately 2 years of relevant experience may also be considered.

• Experience with cabling, structured cabling, low-voltage, network, or telecommunications installations.

• Construction or infrastructure project experience.

• Demonstrated ability to coordinate vendors, contractors, and multiple projects.

• Strong documentation and organizational skills.

• Ability to manage multiple priorities and active projects simultaneously.

• Strong problem-solving skills and the ability to take ownership of issues.

• Highly independent, reliable, and proactive work style.

• Comfortable spending the majority of the workweek in the field and on an active campus.

• Strong communication and interpersonal skills.

Preferred Qualifications

• Experience working in a higher-education/university environment.

• Familiarity with BICSI standards.

• Familiarity with TIA industry standards.

• Experience supporting large-scale infrastructure, network, cabling, or technology installation projects.

• Experience managing or coordinating a large number of concurrent projects.