Location: Client Des Moines Works |Ankeny, IA, 50023
Duration: 12 Months on W2 contract
Job Description:
NOTES:
1st shift (7am - 3:30pm with flex start am) with minimal overtime
50% desk work and 50% shop floor
Use of Client Gator to get around the facility
Metatarsals are required on the first day
Business casual dress code
Candidates must be able to lift up to 25 lbs
This team supports a warehouse in Altoona and a lab in Ames in addition to their home base in Ankeny. The candidate will to drive to those locations on occasion (15- 30 mins one away), frequency is on an as-needed basis.
Computer Support Technician
Looking to build your IT career in a hands-on environment? Join a team that supports the technology powering a large manufacturing operation, warehouses, and a test lab. You'll work with everything from computers and printers to scanners, networks, automation, and emerging AI tools.
What You'll Do
Deploy, configure, and support PCs, printers, scanners, and network equipment
Troubleshoot hardware, software, and connectivity issues
Manage support requests through ServiceNow
Assist with IT projects, upgrades, and technology rollouts
Maintain asset inventory and equipment records
Support printer maintenance and asset disposal
Identify opportunities to improve processes and user experience
What We're Looking For
Knowledge of computer hardware, software, and networking fundamentals
Strong troubleshooting and customer service skills
Experience with Microsoft Office and standard business applications
Understanding of basic cybersecurity concepts
1+ year of IT experience preferred (recent graduates encouraged to apply)
Familiarity with AI tools such as Microsoft Copilot or ChatGPT is a plus
Exposure to scripting or automation (PowerShell, Python, VBA, etc.) is a plus
Education
IT-related degree or equivalent experience
High school diploma or equivalent
Why Join Us?
Hands-on experience in a manufacturing environment
Exposure to enterprise technologies, automation, and AI
A mix of daily support work and impactful projects
Opportunities to learn, grow, and make a difference from day one
Contact:
Vinay Kumar: Vinay.c@sunrisesys.com Direct: (732) 837-0448 | URL: Sunrise Systems Inc.
Numbers & Facts
Location
Ankeny, IA
Industry
Staffing/Employment Agencies
Company Size
100 to 499 employees
Year Founded
1990
Website
http://www.sunrisesys.com/
About Company
Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry. More than two and a half decades later, we pride ourselves on being at the forefront of the staffing industry. Combining our deep industry expertise, insights, and global resources, we have partnered with our clients to connect them with top professionals across several different industries.
We provide cost-effective Managed Staffing Solutions, Information Technology and Information Technology Consulting Services to several Fortune 500 companies and U.S. Government agencies. We provide our clients with flexible engagement models and customized products that are budget and time specific. Understanding the challenges that every business faces, we offer our services either on-site at the clients' site or from one of our globally distributed technology centers. Our onshore and offshore development capabilities ensure that we excel at meeting customer requirements every single time.
Our collective business experience spans over two and a half decades and ranges from:
Business, management, and technical fields
Information technology consulting and software solutions.
Providing strategic support for the development and long-term growth of new business ventures across several industries including but not limited to; accounting, banking, finance, and recruitment.
Motivating technology staff and establishing partnerships with Fortune 500 companies
Sunrise Systems has a vast range of competence in:
Design, development, and support of cloud-based solutions from simple to highly complexed
Database administration of multi-platform applications, complex databases, and web-based environments that include all aspects of installation, planning, maintenance, and monitoring.
Data processing and data migration
Application re-engineering and platform migration
Working with the Information Systems and end-user communities at all levels to resolve issues and establish consensus.
Skills
Artificial Intelligence (AI)unmatched
Asset Disposalunmatched
Automationunmatched
Computer Hardwareunmatched
Computer Softwareunmatched
Customer Support/Serviceunmatched
Desktop Administrationunmatched
Document Scannersunmatched
High School Diplomaunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Internet Securityunmatched
Inventory Managementunmatched
Inventory Reportsunmatched
Lift/Move 25 Poundsunmatched
Manufacturingunmatched
Manufacturing Operationsunmatched
Microsoft Product Familyunmatched
Microsoft Visual Basic for Applications (VBA)unmatched
Network System Hardwareunmatched
Printersunmatched
Process Improvementunmatched
Python Programming/Scripting Languageunmatched
Scripting (Scripting Languages)unmatched
ServiceNowunmatched
Software Administrationunmatched
Systems Administration/Managementunmatched
Technical Supportunmatched
Test Labunmatched
User Interface/Experience (UI/UX)unmatched
Warehousingunmatched
Windows PowerShellunmatched
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