2nd Level Support, 3rd Level Support, Application Programming Interface (API), Applications Security, Automation, Best Practices, Business Operations, Business Services, Cloud Architecture, Cloud Computing, Communication Skills, Community Support, Computer Science, Computer Security, Cross-Functional, Cryptography, DNS (Domain Name System), Documentation Standards, Environmental Impact, Firewalls, Green Business, HTTP (HyperText Transport Protocol), IPsec (IP Security), IT Service Management (ITSM), ITIL (IT Infrastructure Library), Identify Issues, Incident Response, Information Technology & Information Systems, Internet Protocols, Internet Security, Interwoven, Maintain Compliance, Mentoring, Microsoft C# (C Sharp), Microsoft Product Family, Music, Network Protocols, Network Routing, Operations Management, Presentation/Verbal Skills, Project/Program Management, Public Cloud, Python Programming/Scripting Language, Regulatory Compliance, Root Cause Analysis, SMTP (Simple Mail Transfer Protocol), SSH (Secure Shell), SSL-TLS (Secure Socket Layer - Transport Layer Security), Scripting (Scripting Languages), Security Architecture, Security Compliance, Security Information and Event Management (SIEM), Security Protocols, Service Delivery, Software as a Service (SaaS), Sports, Standards Development, Sustainability, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Player, Technical Support, VMWare, Windows PowerShell, Writing Skills