Infrastructure Engineer

This position will serve as a key member of the IT Infrastructure team, responsible for supporting and evolving core infrastructure systems across the organization. The role balances day-to-day operational support with project-based engineering work to ensure reliable, scalable, and secure technology services.

As an Infrastructure Engineer, you will take ownership of core systems, resolve complex technical issues, and contribute to infrastructure modernization efforts. This role requires a strong IT generalist with experience across multiple infrastructure domains, including networking, server administration, and hybrid cloud environments. This is a hybrid role, with the associate required to be in the office 3 days per week.

RESPONSIBILITIES

• Provide advanced support for infrastructure operations, including incident response, troubleshooting, and root cause analysis across systems and platforms
• Maintain and support core infrastructure technologies, including networking, Windows Server environments, and data center systems
• Collaborate with cross-functional teams to implement, and support infrastructure solutions that meet business needs
• Lead or contribute to small- to medium-sized infrastructure projects, including upgrades, migrations, and system implementations
• Monitor system performance, ensure system availability, and proactively identify and resolve capacity or reliability concerns
• Participate in on-call rotations and support after-hours incidents as needed
• Contribute to process improvements, documentation, and automation efforts to increase operational efficiency and reliability
• Support disaster recovery readiness and participate in testing and continuous improvement efforts
• Communicate technical issues, risks, and solutions clearly to both technical and non-technical stakeholders

QUALIFICATIONS

ESSENTIAL:

• Associate or bachelor's degree in Information Technology or related field
• 4-6 years of experience in IT infrastructure, including systems administration and/or networking
• Solid understanding of networking fundamentals (routing, switching, DNS, DHCP, firewalls)
• Strong experience with Windows Server administration, including patching, troubleshooting, and system maintenance
• Experience supporting infrastructure operations in a data center or hybrid environment
• Strong troubleshooting and problem-solving skills across multiple technology domains
• Ability to manage multiple priorities and balance operational support with project work
• Strong communication skills with the ability to work effectively with both technical and business stakeholders
• Familiarity with general data center infrastructure technologies (network, compute, storage, virtualization, backup, DR)
• Demonstrate a strong motivation to learn and apply new technologies, leveraging automation and critical thinking to continuously improve processes, enhance efficiency, and drive innovation

PREFERRED:

• Experience with Azure (IaaS, networking, identity, or hybrid integrations)
• Experience supporting or administering network and load-balanced environments
• Familiarity with Linux systems administration
• Experience with automation or scripting (PowerShell, Terraform, etc)

At SECURA, we are transforming the insurance experience by putting authenticity at the forefront of everything we do. Our mission is clear: we're making insurance genuine. We recognize that our associates are our greatest assets, and we invest in their well-being and professional growth. We offer opportunities for continuous learning and career advancement, competitive benefits, and a culture that champions work-life balance. Joining SECURA means becoming part of a dynamic team that values each individual's contribution and fosters a collaborative atmosphere. Here, you'll not only find a fulfilling career but also a place where you can make a positive impact every day.

SECURA Insurance strives to provide equal opportunity for all employees and is committed to fostering an inclusive work environment. We welcome applicants from all backgrounds and walks of life.