Infrastructure Engineer

HOURS: Monday - Friday

PAY: $100,000 + based on experience

REPORTS TO: VP Information Technology

FLSA STATUS: Exempt

WORK FROM HOME STATUS: Eligible

After a period of in-person training and time working onsite with your team, this role has the option to work from home (in WI only at this time). In general, the training timeframe tends to be 1-4 weeks. Note that there will be situations when someone may choose or be asked to return onsite which would be coordinated and scheduled in advance.

We work with businesses and organizations of all kinds to provide them with personalized promotional products. A small part of their job is the biggest part of ours - that's why one of our core values is to provide remarkable service. When you work here, you'll be treated with the same level of respect and positive attitude.

As a network administrator, you'll work within the information technology team to ensure the network remains accessible, productive and secure.

You'll also work with the system administrator, information security specialist and VP IT to maintain and enhance the network and systems. Additionally, you'll work with the IT support team to help troubleshoot complex issues.

Here's what a typical day might look like. (These are the essential functions of the job). Other duties may be assigned.

• Demonstrate the eight core principles that guide every 4imprint teammate on a daily basis: Honesty, Curiosity, Collaboration, Flexibility, Accountability, Empathy, Positive Attitude, Humility.
• Design, deploy, maintain, and optimize IT infrastructure, including servers, storage, virtualization, cloud platforms, and networking components.
• Support and enhance the 4imprint network by monitoring performance, troubleshooting issues, and ensuring high availability and reliability.
• Implement and maintain infrastructure security through firewall management, network segmentation, VPN access, patching, vulnerability management, and access controls.
• Administer and support on-premises infrastructure, including hypervisors, virtual machines, storage systems, switches, wireless networks, and system management tools.
• Manage backup, replication, and disaster recovery solutions to ensure business continuity and data protection.
• Collaborate with DevOps, security, and development teams to support integrations, deployments, and infrastructure improvements.
• Document infrastructure standards, configurations, and processes while staying current on emerging technologies and pursuing ongoing professional development.

You might be a fit for this position if you are:

• Organized and focused on the details that matter.
• Team and goal oriented.
• Someone who enjoys change, challenges and trying new things.
• Experienced with Microsoft System Center suite of products and Azure Active Directory.
• Able to demonstrate conceptual design and analytical planning.
• A multi-tasker that is ready to act in any situation.
• Constantly improving your own knowledge of current and future technology landscape.

Required education/skills/experience:

• Associate's degree in computer science, Information Technology or related field.

• Applicants with equivalent, relevant experience will also be considered.

• 3-7+ years of experience infrastructure engineering

• Cybersecurity experience - using appropriate techniques and best practices to implement technology solutions in a safe, secure manner.

• Practical experience with networking fundamentals - switching, routing, VLANs, firewalling, VPNs.

• Experience with shared storage systems - RAID, LUN/volume creation and management.

• Experience with hypervisors/virtualization - support physical infrastructure, create/manage VMs and supporting technologies.

• Microsoft, Cisco or Palo Alto Network certifications is a plus.

• Please refer to the physical requirements form for details on the physical requirements of this role.

Work Environment:

An individual in this position must be able to successfully perform the essential duties, responsibilities, and physical demands listed in this job description.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodation(s) will be made to enable individuals to perform the essential functions.

• Regular and predictable attendance.
• Ability to effectively communicate with others (verbally and in writing).
• Ability to enter data.
• Work could be performed remotely (in WI only at this time) and at 4imprint, Oshkosh offices.

H-1B or other work authorization visa sponsorship is not offered for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact human resources.

The following five drugs or classes of drugs will be tested for: 1) Marijuana (THC) 2) Cocaine Metabolites 3) Phencyclidine 4) Amphetamines (Class) 5) Opiate Metabolites.

4imprint has a drug-free workplace policy.

Equal opportunity employer, including veterans and individuals with disabilities.