Job Description
Job Title: Infrastructure Engineer
Job ID: 26-04842
Location: Waterloo, IA,50703
Duration: 24 Months on W2 Contract
Additional Information:
Job ID: 26-04842
Location: Waterloo, IA,50703
Duration: 24 Months on W2 Contract
Additional Information:
- This is for one, 2nd shift position (2:30 pm to 11:00 pm), Monday through Friday - will work ONSITE
- There is a weekend On-Call rotation that these positions will be a part of
- OT is possible
- Metatarsals are required on the first day
- Some travel between Waterloo area locations using personal vehicle is possible
- May drive a ClientGator while inside the factory after completing training
- Visa sponsorship is not available, now or in the near future, for this position
- The manager is looking for candidates who will not have to relocate far for this position
Job Description:
- Provide onsite deskside support to the Waterloo IA location through performing the following duties
Job Duties:
- Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
- Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
- Responsible for effective e-mail communications and ability to create and maintain basic
- documents/records: TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updates – exterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requests
- Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
- Maintains equipment, supplies, data supporting processes or operations. Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.
- Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.
Job Requirements:
- Knowledge of computing and networking concepts and fundamentals
- Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
- Knowledge of computer security policies and a general overall knowledge of computer security concepts.
- 1 year or more IT experience preferred, but recent college graduates will be considered
Education Requirements:
- Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent
Business casual dress code. Will need metatarsal shoes for first day of assignment.
Cross border work is not permitted for this role.
This position may drive a Client owned Gator inside the factory to get from the office area to a different office area in another part of the factory (all connected and indoors). Worker will need to successfully complete Client safety training to be approved to drive this. They will transport their computer or parts/tools. Other workers could ride along if they are going to the same areas due to limited number of available Gators. This would not be driven outside. May also drive their personal vehicle to other facilities within a 20 mile radius. Rental cars are not used for this travel.
Contact:
Vinay Kumar: Vinay.c@sunrisesys.com Direct: (732) 837-0448 | URL: Sunrise Systems Inc.
Numbers & Facts
| Location | Waterloo, IA |
| Industry | Staffing/Employment Agencies |
| Company Size | 100 to 499 employees |
| Year Founded | 1990 |
| Website | http://www.sunrisesys.com/ |
About Company
Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry. More than two and a half decades later, we pride ourselves on being at the forefront of the staffing industry. Combining our deep industry expertise, insights, and global resources, we have partnered with our clients to connect them with top professionals across several different industries.
We provide cost-effective Managed Staffing Solutions, Information Technology and Information Technology Consulting Services to several Fortune 500 companies and U.S. Government agencies. We provide our clients with flexible engagement models and customized products that are budget and time specific. Understanding the challenges that every business faces, we offer our services either on-site at the clients' site or from one of our globally distributed technology centers. Our onshore and offshore development capabilities ensure that we excel at meeting customer requirements every single time.
Our collective business experience spans over two and a half decades and ranges from:
- Business, management, and technical fields
- Information technology consulting and software solutions.
- Providing strategic support for the development and long-term growth of new business ventures across several industries including but not limited to; accounting, banking, finance, and recruitment.
- Motivating technology staff and establishing partnerships with Fortune 500 companies
Sunrise Systems has a vast range of competence in:
- Design, development, and support of cloud-based solutions from simple to highly complexed
- Database administration of multi-platform applications, complex databases, and web-based environments that include all aspects of installation, planning, maintenance, and monitoring.
- Data processing and data migration
- Application re-engineering and platform migration
- Working with the Information Systems and end-user communities at all levels to resolve issues and establish consensus.
Skills
- Asset Disposalunmatched
- Car Rentalsunmatched
- Computer Networksunmatched
- Computer Securityunmatched
- Customer Trainingunmatched
- Desktop PCunmatched
- Equipment Maintenance/Repairunmatched
- Identify Issuesunmatched
- Information Technology & Information Systemsunmatched
- Intranetunmatched
- Inventory Managementunmatched
- Knowledge Baseunmatched
- Maintenance Servicesunmatched
- Microsoft Officeunmatched
- On Callunmatched
- On Site Supportunmatched
- Operational Supportunmatched
- Operations Processesunmatched
- Order Suppliesunmatched
- Printersunmatched
- Problem Solving Skillsunmatched
- Procedure Developmentunmatched
- Safety Trainingunmatched
- ServiceNowunmatched
- Trouble Ticketsunmatched
- Willing to Travelunmatched
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